• Direct and maintain all company benefit programs - Medical, Dental, Vision, LTD, STD, Life, 401k• Utilize and manage ADP Workforce Now system. Facilitated the purchase and oversaw implementation of payroll, time & attendance and HR system in 2011.• Perform bi-weekly payroll for salaried staff.• Supervise monthly orientation program and conduct onboarding for all employees. • Negotiate all vendor contracts pertaining to Human Resources.• Formulate, recommend and govern all personnel policies and procedures. • Coach and counsel associates and managers on all areas of employment. Review, document and execute progressive discipline. Facilitate discussions regarding performance between employees and supervisors. Conduct terminations for all levels of the organization.• Foster collaborative work environment among all levels of management. Involve others in shaping plans and decisions that impact their work area. • Supervise and design company employee recognition programs –short and long-term – company picnic, associate appreciation day, open house, etc. Design, update and maintain company interoffice television and community bulletin boards.• Conduct annual salaried performance appraisals in collaboration with department managers. Contribute to assessment and evaluation of associates. Review professional development requirements and recommend/strategize objectives for coming year. Direct hourly performance evaluation process.• Assist in structure and administration of company compensation programs for both hourly and salaried associates.• Manage training portion of TS 16949 (automotive quality certification) and maintain all appropriate paperwork.• Oversee company recruitment and selection process. Team with onsite staffing service for entry-level new hire placement. Conduct initial phases of all professional level hiring. Partner with managers to review, analyze and interview qualified candidates. Coordinate and oversee offers of employment.

Initial contact for persons and/or organizations requesting online media sharing access. Review contacts (student, educator, school, school district, college or organization) and, if appropriate, certify the registrant’s employment. Complete research and certification process, determining what type of website access will be appropriate and forward information along to moderator for follow-up. Once certified, facilitate appropriate website access for persons/organizations. Responsible for adding new schools, both national and international, to the SchoolTube database. Accountable for verifying appropriate contact information. Connect new organizations to the Sales Dept.

Administer all benefit programs - medical, dental, LTD, STD, Life.Maintain company HRIS database (HRVantage).Conduct weekly orientation program and process all new hires.Negotiate vendor contracts pertaining to Human Resources.Design and update company interoffice television - LMC TV.Formulate and recommend personnel policies and procedures.Maintain employee relations for 300+ associates.Assemble, publish and distribute company quarterly newsletter.Supervise company employee recognition programs.Coordinate and oversee annual Associate Attitude Survey and company picnic for 300+ employees.Assist in structure and administration of company compensation program.Manage training portion of QS9000 and maintain all appropriate paperwork.Direct company recruitment and selection process.

Managed overall operations of the Front Desk, Bell Stand, PBX and Concierge Lounge.Marketed all hotel services and amenities to groups, businesses, and other corporate guests.Recommended and implemented procedural changes.Ensured departmental compliance with local and company operating procedures, while motivating employees to provide quality service and hospitality to guests.Responded to guest requests and handled needs and problems of both guests and employees.Interviewed, scheduled, trained, developed, coached, counseled and empowered associates.Completed performance evaluations, resolved problems, provided open door communication, and prepared and conducted disciplinary actions.

Educated, organized and prepared individuals for short and long-term financial goals. Developed complete insurance program within the client’s stated budget. Selected and marketed best product to meet client needs. Ensured client understood need and type of product purchased. Established relationship with client and provided ongoing service.