Ginny Leung Email and Phone Number

- Developed retail concept.- Run operations and management of the retail store, ensuring smooth day-to-day functioning.- Developed and implement strategies to drive sales and increase customer footfall, resulting in revenue growth.- Manage a team of retail associates, providing guidance, training, and support to optimize performance and customer service.- Maintain inventory levels, conduct regular stock checks, and place purchase orders to ensure product availability.- Coordinate with vendors and suppliers to negotiate pricing, manage relationships, and ensure timely deliveries.- Design and execute engaging events - Utilize visual merchandising techniques to create visually appealing displays and maximize product exposure.- Foster positive customer relationships, addressing inquiries, resolving issues, and ensuring customer satisfaction.- Analyze sales data and customer feedback to identify trends and make data-driven decisions for business improvement.- Stay updated on industry trends, market competition, and customer preferences to inform business strategies.

An extrovert online and offline engaging with influencer and brand communities.- Created and managed AMNESIA’s social media content and coordinated with the sales and marketing stakeholders to create opportunities offline. - Generated monthly reports tracking KPIs for community and customer success.- Designed and developed influencer acquisition strategies in tandem with marketing lead, including additional influencer facing touch points; go-to-market strategies. - On-board influencers into the AMNESIA’s platform and was the influencer success resource.- Identify key online stakeholders, brands and influencers, to develop meaningful connections with; coordinated with sales.- Created AMNESIA community event strategies to increase brand awareness, enable the sales manager to connect with key clients, content generation and influencer relationship building.

Licensed real estate agent with excellent communication and networking skills. A strong theoretical and practical knowledge of real estate markets, property appraisal and contract negotiations. Ability to anticipate needs of buyers and sellers. Able to generate own business through networking and prospecting. Proven closer, adept at working with property owners and management, and developing successful business relationships with clients.

Responsible for creating and implementing the overall company vision, strategic marketing direction and sales strategy of Elevate Care. Developed and led experiential events B2B and B2C. Developed strategies to deliver brand equity, net revenue, and customer satisfaction. Built and maintained relationships with key contacts, potential clients, brands and partners in order to get access to new opportunities.

Focused on identifying new and creative ways of connecting the LTP brand to the community. Consistently piloted the brand into new endeavors all while helping to cultivate a fun, caring and energetic culture at the LocalTradePros headquarters. Spearheaded all social media marketing on all platforms to build brand awareness. Content writer for monthly newsletters. Created marketing events to further brand awareness within our local community. Successfully collaborated with other companies to establish a cross-brand relationship. Coordinated daily emails, calls, appointments, customer and business relationships. Developed projects to create and enrich customer engagement and maintain retention rates. Developed sales leads thru research and prospecting, direct mail, cold calling, web-based and employee referral.

Worked with the Sales Teams, Delivery Specialists and other Tesla departments and external parties to help complete vehicle reservations, bookings and delivery for our customers. Coordinated with Sales and Delivery Specialists to process pre-delivery and post-delivery documents completely and accurately.Upon return of documents, inputs information into the appropriate systems and distributes paperwork to designated recipients.Recorded information and ensured data quality in Salesforce.com, DealerTrack and other record-keeping systems.Verified sales orders, title documents and titles for accuracy.Served as an authority on vehicle tax and registration rules by geography, keeping abreast of changes as they are announced, and communicated them to the team in a timely manner. Participated in testing of new and updated forms and processes.Managed several special projects as needed. Lead descriptive training sessions as new processes were presented.

Records information and ensures data quality in Salesforce.com, DealerTrack and other record-keeping systems. Verifies sales orders for accuracy. Serves as an authority on vehicle tax and registration rules by geography, keeping abreast of changes as they are announced, and communicating them to the team in a timely manner. Serves as a full back up to the Compliance Sales Operations Administrator.

Was trusted insurance and financial services advisor for all clients. Maintained Business & Multi-line Insurance protection products and Financial Services. Provided Service for new and existing business and individual policyholders. Assisted agent with clients, retention, and sales. Duties included: administrative and office Work, answering phone calls, taking detailed messages, created and maintain files, and handled and follow up on customer service related issues. Help market Farmers insurance products including Auto, Home, Life and Commercial Insurance via online marketing and social media.

Developed marketing campaigns and strategies. Produced and filmed advertisement videos for products and business. Created and sent out press releases of upcoming events. Sent out blast emails and updated social media content (Facebook, Twitter). Researched information for promotional materials and marketing. Assisted with the writing and distribution of monthly email newsletter via constant contact.

I was responsible for processing 70-100 vehicle titles per day accurately within company timelines and provided service to external customers. My duties included: processing vehicle titles, researched vehicle titles and resolved issues within a timeline, followed customer inquiries and requests, performed administrative functions (data entry, word processing, filing, and copying, mailing documents). Achieved top production volume by maintaining high degree of accuracy with typing speed at 65 wpm. Received additional training responsibilities and become an integral part of my department.

My responsibilities were to satisfy our customers’ financial needs. Introduced customers to new products and services and generated leads for other members of the sales team to close. Processed between 20-30 customer transactions each hour, paid close attention to detail and followed banking regulations. Also, handled my own cash drawer and operated a computer terminal. Received additional responsibilities as a key holder for the ATM, Bank Vault and Safe Deposit.