Gino Pardillo Email & Phone Number

United States

• Work in a team environment to produce accurate timely and complete monthly recurring billings
• Act with a sense of urgency and professionalism to internal and external inquiries via email and phone
• Create, correct, and distribute invoices
• Verify Customer Payment Terms
• Appropriately monitor invoicing exceptions and unique customer situations while keeping other internal team members aware of the issues
• Ensure Manual Recurring Invoices and Maintenance Invoices are processed timely and accurately

Mandaluyong, National Capital Region, Philippines

• Reviewing credit card details to avoid fraud.
• Providing dispute calculations for and customers for incorrect bills & sales appeasement requests.
• Identifies and allocates payments for invoices.
• Provides an actual solution for inbound calls.
• Performs customer collection procedures on outstanding invoices.
• Checks customer accnt to avoid discrepancies.

Mandaluyong, National Capital Region, Philippines

• Update systems and files with the appropriate current customer information
• Provide assistance to the commercial team by collaborating with them to communicate with customers
• Provide assistance to contacts, working with them to ensure that proper documentation is made of any policy exceptions
• Responsible for providing data analysis and preparing reports as requested
• Serve as the company representative in insurance industry and professional associations
• Responsible for coordinating case process and filings related to corporate insurance

Quezon City, National Capital Region, Philippines

• Perform customer request/problem identification and follow defined incident notification and escalation procedures
• Perform core business process transactions involving data entry/data capture according to defined methods, procedures, and standard delivery solutions
• Monitor, measure, assess and correct one’s own process performance when executing transactions
• Apply understanding of assigned business process to identify gaps and propose continuous improvement measures
• Maintain high customer satisfaction ratings by processing transactions accurately

Quezon City, National Capital Region, Philippines

Bachelor'S Degree - Computer Science, Computer Technology/Computer Systems Technology

Activities and Societies: Music and basketball I am a Revenue Billing Specialist who has 5 years of experience in Finance, Billing and.

Bachelor'S Degree, Computer Science