Gino Tomasino Email & Phone Number

United States

Orange County, California Area

-Prepare and submit state regulatory filings in NMLS such as new license applications, updates, NMLS account creation, sponsorship, credit and background report review, education and testing.-Correspond with State Regulators regarding license approvals, issues or questions.-Assist in creating and updating processes that ensure smooth onboarding, troubleshoot license issues, and ensure continued license of mortgage loan originators.-Update internal tracking systems, and intradepartmental communications.-Coordinate license renewals for loan originators.-Facilitate New Hire onboarding of mortgage loan originators, working with Recruiting, Learning and Development.-Ensure the timely submission of materials to state agencies, in order to obtain licenses promptly and efficiently.-Complete/Review business license application, and gather required supporting documents for signature.

Orange, California

- Audited files to determine if Adverse Actions, Final Dispositions and Government Monitoring Information was completed and executed in accordance with current HMDA guidelines.- Assisted Compliance Department with Quality Control findings to rebuttal and clear the findings.- Reviewed files to ensure all required state specific documents were correctly disclosed.- Prepared files selected by the CFPB and state examiners in accordance with the specified stacking order and book marking for audit review.

Costa Mesa, California

- Process and complete due diligence and verifications on all broker applications to determine approval viability per investor guidelines.- Perform Semi Annual HUD Reviews on a monthly basis, auditing between 200-300 accounts monthly.- Review Broker approvals, completing new packages, annual re-certifications, and monitor the risk of Third-Party clients.- Manage and update Broker licensing and compensation plan changes in proprietary systems.- Manage department communication exchanges.

Santa Ana, Ca

- Analyze processes to reduce risk through independent and objective review of loan servicing, from loan boarding through loan payoff.- Perform quality control audits on monthly stratified random loan selections to ensure the various regulatory, agency, insurer/guarantee and investor requirements are in compliance.- Expand the scope of Servicing Quality Control reviews, where appropriate, upon the discovery of suspicious activities, or where deficient trends are identified.- Monitor compliance with investor and agency servicing guidelines and/or applicable negotiated agreements.- Evaluate the quality of loan servicing, including the sufficiency of controls in place.- Provide timely, essential information to management regarding the level of quality maintained, trends, root cause analyses and risks identified, and recommendations for improvement.Areas of Expertise: New Loan Audits, Customer Service, Collections/Default, Escrows, Loss Mitigation, Bankruptcies, Foreclosures, 203Ks, HAMP/Loan Modifications, Qualified Written Request, Payoffs, Service Transfers, Pre-Foreclosures, and Force Placed Insurance.

- Monitored a caseload of more than 900 defaulted loans through the Foreclosure and Bankruptcy processes.- Reviewed files daily to expedite the Loss Mitigation, Litigation, and/or Mediation Processes and minimize delays associated with each legal action. - Approved attorney fees for clients, which included legal document review and prior fee requests to ensure accuracy.- Communicated with attorneys daily to resolve issues where additional information or documentation was needed.- Managed reports to capture and correct errors in system and loans.- Acted as liaison between clients and attorneys.- Completed Aged Asset audits to ensure client guidelines and status requirements were in compliance. - Moderated Aged Asset calls with various mortgage lenders.- Collaborated with management and wrote internal procedures for the Foreclosure and Bankruptcy processes, which achieved faster turnaround times and greater accuracy.- Volunteered daily during peak workload periods by completing additional assignments and assisting other colleagues and departments. - Trained and mentored new associates.

- Supervised and managed daily operations for the FC/BK Referral Team, Offshore Team, and POA processes which included: overseeing, reviewing and auditing workflow.- Ensured Foreclosure timelines were met and in compliance to Key Performance Metrics (KPMs).- Conducted performance audits and published monthly Key Performance Indicators (KPIs).- Created and maintained Policies and Procedures (P&Ps) for online publication.- Created and implemented Standard Operation Procedures (SOPs) and Job Function Training (JTFs) for the MFR, and POC processes.- Provided loan level quality assurance audits and monitored all outsource vendor processes to provide direction and support as needed.- Secured proper chain of title at time of foreclosure. Areas of Expertise: Vendor Management / Liaison: LPS/Process Management, Attorney Network, Offshore Team, Custodians and related Business Partners.

- Created training manual for the MFR, POC, NOI, Missing Document and Original Document Processes and trained the Offshore Team.- Re-engineered and streamlined the Original Document Process, which enhanced productivity and duplicate work.- Completed Regulation AB audits for the Federal Finance Housing Authority to comply with Federal FHA regulations.- Enhanced LPS Desktop processes to include more comprehensive data for tracking and compliance of original documents. - Conducted and published regular quality and productivity performance audits and communicated results with assigned business partners.- Coordinated weekly meetings with business partners to review loan status and provide assistance where needed to complete the foreclosure process. - Supplied necessary records to master servicer for completion of investor loan pool sales monthly. - Collaborated with in-house and external legal counsel to ensure activities were in compliance with state, federal and regulatory requirements.

- Analyzed delivery schedules and implemented change to vendor deliveries which lowered yearly costs by $75,000.- Conceptualized and implemented cross-training to ensure maximum employee productivity.- Monitored contractor performance and worked closely with outside vendors and contractors to ensure work was completed according to specifications.- Inspected properties or buildings and other structures to determine functional systems and detect malfunctions and potential repairs, making notes and recommendations for work needed.- Chaired Committee to create Facilities Standard Operating Procedures Manual that allowed more efficient and cost-effective service to internal and external customers.- Supported 2,800 internal customers with daily functions.- Coordinated and assisted with 4,200 employee move to new corporate office. Customer Service- Provided services to external and internal customers.- Facilities maintenance.- Product replenishment; maintained inventory.- Customer follow-up on services pending and completed.