IT liaison to the Radiation Oncology & Pulmonary departments. I work specifically with Varian products such as ARIA, ECLIPSE, CYBERKNIFE, etc. Also MGC's Breeze Suite for pulmonary.

Senior Application Analyst for radiation oncology (EHR-ARIA) and plumonary (BREEZE). Responsible for the administration, updates/upgrades, enduser workflow support and WIN Servers.

Responsible for proactively updating, servicing and troubleshooting any technical issues. Seek to improve and enhance the delivery of virtual patient care for new or expanded Telehealth programs.-Successfully planned and executed projects for consumer telemedicine which involved vetting, demos, stakeholder approval, vendor selection and resource assessment.-Perform weekly sites visits to the ambulatory sites to assess physician practice and workflows.-Work with physician champions, stakeholders, admins or sponsors to establish goals, KPI(s). -Collaborated with IT to understand how changes to the system-oriented networks, infrastructures and platforms may impact the delivery of virtual care both within and outside of MHS. -Responsible for all telehealth project offerings. Functioned as the PM for technical systems. Managed, supported, maintained and improved existing technologies related to telehealth.-Implementred telehealth engineering rollouts for EPIC/MY CHART/VIDYO integration. -Support and upgraded Cisco DX70/80, SX10/20, Telepresence solutions (CE & TC versions).-Research and evaluate, select, design and implement new technologies based on the program's business requirements. Vidyo cloud administrator.-Collaborate with Cisco, Logitech, and Vidyo to onboard new Telehealth solutions to MHS. -Attend interdepartmental meetings to train TH programs-Tele Stroke, Derma, Neurology, etc. -Provide Telehealth training and demos at our benefits fairs and new employee orientation. -Built Telehealth Dell 7040 SFF wks with Jedmed, Welch Allyn, Fire Fly, Think Labs & EKO equipment to deliver ECG, Stethoscope, Horoscope, Derma & Otoscope results to far-end providers.-Assisted as a technical sales engineer while developing new businesses opportunities with local pharmacies, schools, insurance companies and cruise lines. -Coordinated Distant & Originating sites to schedule video conference training.

-10+ years of Health Information Management support and development. -Selected to attend EPIC University in Verona, WI for EPIC Identity training. -Process Chart Correction errors caused by to identity theft or registration error. -Supported EPIC HIM modules such as Chart Deficiency, Analysis, and Physician’s In-Basket,-CDI, Hyperspace and Release of Information, Doc Review, Data Currier, Print Groups, Record Viewer.-I have taught many sessions of and have supported multiple Go-Lives-Updated EPIC backend entries such as deleting signed transcriptions, applying build specifications.-Project Lead for all 3M/SoftMed related products (Chart Script, ChartScript.NET, Auto Import, ChartLinc, and Chart Print).-Project Manager for 3M Coding, 360 updates and local installs and Dictaphone Job Lister. -Project rollouts for RAD, MUSE, PACS, AMBULATORY, HOME HEALTH, PHYSICIAN and LAB-HIM transcription – provided daily reports for transcriptions that were missing MRN, FIN, PT NAMES, FAC, etc. Worked with outside vendor M*Modal to resolve issues and schedule upgrades.-Performed quarterly assessment, process flow revision of HIM staff. -Provided on-call support and served as a project coordinator for the team of 10 FTE(s). -OnBase administrator for HIM, PFS, Contract Management, Policies & Procedures. -10+ years as a Microsoft/Cisco professional. Citrix Admin for delivery solutions for HIM applications. -Used SharePoint as a tracking resource. -IS liaison for all technology requirements (Servers, Network, Voice, Video, Voice, Mobile) -Responsible for all 3M/SoftMed/Windows & SQL 2012 servers and processes. -Worked with VMWare, SAN, Telecom, Windows, Office, One Note, Wireless and Cisco. -Used PM tools such as Project, Atlassian, Confluence, Jira, Scrum, Comala, ServiceNow.

Project Manager/TrainerIn this role, I am responsible for project management, researching, evaluating, selecting, installing the appropriate platforms and support structures.• Developed project charters. Identify vision, goals and capture purpose, scopes and business case.• Define project team requirements, identify resources, sponsors, stakeholders, coordinators, etc.• Develop communication method. Plan implementation approach. Lists risks and issues.• Schedule meetings for kickoff, weekly updates, design review, updates. • Tracks milestones, development progress as it relates to the release schedule.• Meet with leadership to understand changes in schedule, emergency upgrades or scope creep issues.• Meet with project line managers to discuss hiccups, escalations, resource changes, deadlines, risks, sales, prototype acceptance, roadmap and documentation.• Utilized Atlassian workflows like Confluence, Jira, Comala and MS Project to manage project flows.• Lead training sessions to demo production progress to stakeholders and leadership.

I am responsible for the support and implementation activities related to CERNER, 3M, CPDI, PROFILE, MESSAGE CENTER, HIM applications. Including but not limited to implementation planning, design, testing, training, go-live, support and maintenance activities. I am a responsible for hands-on application configuration and related testing. I have performed Project Management of work assignments for new products and upgrades.Project Manager for the following: • CERNER PROFILE rollout (2008/9) • MESSAGE CENTER rollout (2010) • CERNER CPDI rollout (2010/11) • ADS DOCUMENT IMAGING – vendor scanning conversion rollout (2010). • M*MODAL/EMT – vendor transcription rollout (2011). • 3M/SOFTMED - clinical application and hardware upgrades (2012) • Cerner 2007.17; 2010.02; 2012.02 • Cerner’s Enhanced View and Message Center build & configuration. • Provided classroom training for clinical products based on rollout specifications. • Cerner Profile modules build training, implementation and process flows. • Cerner tools - DCPTOOLS, EKMEDITOR, DTA's, TASK QUEUES, CODE SETS, HIMEVENTEXTENDER, CORECODEBUILDER, CPDI, CEROTG, CDI, AX/DX, ASCENT• Assist departments in current/future state analysis for departmental workflow. • Actively participated with project team on the execution of the designated project. • Provided continuous support for clinical and technical products. • Assisted HL7 interfaces testing and validation. • Excellent IS/IT liaison for clinical departments and business units. • Liaison with the interface team for data interchange such as ADT, converting paper to electronic with OnBase, build workflows to replace paper purchasing and accreditation processes. • AC (Create, Delete, Suspend, Hold, Scanned, Release, Recognition, Sync) • ACSIS windows services - CDI Batch Indexing Service & AXRM, CDI_BatchPrepSvc• CDPI - Removing annotations from a signed scanned document (SCANOP)

Implemented Softmed's Chartscript/Chartscan solution in 70+ hospitals throughout the US & Canada. This involved, training, build, implementation and go-live.

• Conducted on-site systems engineering, analysis, functional and budget requirements. • Coordinated all phases of the project with other functional related departments. • Vendor contract negotiation and specked clinics & medical offices to prepare for deployment. • Educated medical professionals on the importance of compliancy & security as required by law. • Managed the implantation, training and deployment teams. • Responsible for 40+ engineers and trainers (road warriors) and a sizable budget. • Managed personnel issues, staff reviews and development plans. • Travelled as needed.

Supported brokerage applications on Windows & Unix systems. Dedicated business liaison for the Private Client Services. Traveled to support branch operations worldwide. Left after 911 recovery program was completed.

Network Support/Client support for Unix, Ultrix, VMS, DEC, HP Systems. Client Services floor support.