Gin Hing Yee

Gin Hing Yee Email and Phone Number

Technical Services Administrator @ Halifax Regional Municipality
Dartmouth, NS, CA
Gin Hing Yee's Location
Dartmouth, Nova Scotia, Canada, Canada
Gin Hing Yee's Contact Details

Gin Hing Yee work email

Gin Hing Yee personal email

n/a
About Gin Hing Yee

Experienced leader in my professional, community, and volunteer life, having led numerous teams in many sizes. In my community and volunteer life, I have had the privilege of serving with the following organizations: Nova Scotia Government, Halifax Regional School Board, Nova Scotia Schools Board Association, Big Brothers Big Sisters, Volleyball Nova Scotia, Halifax Regional Municipality and Mount Saint Vincent University.

Gin Hing Yee's Current Company Details
Halifax Regional Municipality

Halifax Regional Municipality

View
Technical Services Administrator
Dartmouth, NS, CA
Website:
halifax.ca
Employees:
2024
Gin Hing Yee Work Experience Details
  • Halifax Regional Municipality
    Technical Services Administrator
    Halifax Regional Municipality
    Dartmouth, Ns, Ca
  • Halifax Regional Municipality
    Dispatch Supervisor
    Halifax Regional Municipality Jan 2024 - Present
    Dartmouth, Nova Scotia, Canada
    • Responsible for dispatching of work and buses, booking off and on of operators, inputting and approving timecards, and the use and maintaining of dispatch software (Hastus and Trapeze).• Conducts investigation by collecting data using transit software package, TransitMaster.
  • Halifax Regional Municipality
    Conventional Bus Operator
    Halifax Regional Municipality Jul 2019 - Jan 2024
    Dartmouth, Nova Scotia, Canada
    • Operated a bus using a Mobile Data Terminal (MDT). The MDT provided live Global Positioning System (GPS) data to Halifax Transit Operations, providing bus schedule information to the bus operator, controlled destination signs on the bus, internal and external announcements on the bus, and radio communication back to operations.
  • Halifax Regional Municipality
    Technical Services Advisor
    Halifax Regional Municipality Nov 2022 - May 2023
    Halifax, Nova Scotia, Canada
    • As a Technical Services Advisor, I provided end-user support, for all transit-specific software and hardware. I also monitored and administered transit applications.
  • Msvu Students' Union
    Chairperson
    Msvu Students' Union Nov 2018 - Present
    Halifax, Nova Scotia, Canada
    • Chair bi-weekly meetings of the council, including Annual General Meetings.• Coordinate all motions, agendas, governing documents and materials.
  • Self-Employed
    Independent It Consultant
    Self-Employed Jan 1998 - Present
    Dartmouth, Ns
    Providing personalized IT technical support. Services provided:• Computer purchasing advice• Setup of computer• Upgrade of computer hardware or software (including operating system)• Data recovery of failed hard drive• Virus removal• Optimization of computers• Wi-Fi implementation Implemented and provided advice in building websites and domain-based email implementations. I helped the following non-profit and profit organizations: • www.boomersplus.com, "We offer community, purpose, opportunity and adventure to Boomers"• www.cup.ca, Canadian University Press• www.msvu.ca, Mount Saint Vincent University• www.hmcssackville.ca, Canadian Naval Memorial Trust• TJX Canada / Winners• Oasis Rental Homes• www.volleyballnovascotia.ca, Nova Scotia Volleyball Referees Association I also helped clients in lowering bills for cell phone, Internet, and home phone using my knowledge as being past employee at a major telecom company and my vendor relationships I have created from my over 30 years of service in the Information Technology industry.
  • Volleyball Canada
    Referee
    Volleyball Canada Sep 1997 - Present
    • Promoted to a Level 3 (Regional) Referee in 2006.
  • Government Of Nova Scotia
    Chair And Member, Provincial Advisory Council On Education
    Government Of Nova Scotia Sep 2018 - Sep 2022
    Department Of Education And Early Childhood Development
    "The Board shall advise the Minister on matters relating to education and, in particular: (a) those matters referred to the Provincial Advisory Council on Education (PACE) by the Minister; (b) regional or local matters that affect education; and (c) such other educational matters as PACE wishes to bring to the attention of the Minister."Source: http://www.novascotia.ca
  • Government Of Nova Scotia
    Member Of Council, Provincial Advisory Council On Education Transition Team
    Government Of Nova Scotia Apr 2018 - Sep 2018
    Department Of Education And Early Childhood Development
    • Responsible for making recommendations to the Minister of Education and Early Childhood Development on the terms of reference for the future Provincial Advisory Council on Education.• Our recommendations included advice on how to ensure broad representation on Provincial Advisory Council on Education, logistics in running a meeting, communications to external groups, media relations, form and frequency of reporting to the Minister, code of ethics/conduct, and an evaluation framework.• Completed this within a month period utilizing a consensus-based approach while meeting two full days each week.
  • Halifax Regional School Board
    School Board Member And Chair
    Halifax Regional School Board Oct 2004 - Apr 2018
    Dartmouth, Ns
    • Responsible and accountable as a member and Chair of the Regional School Board for the Governance and Policy Direction of the largest School Board in Atlantic Canada.• Participates in the evaluation of Education Programming, and the Executive Performance of the CEO/Superintendent. Oversees a budget of $500,000,000. • Liaises and negotiates with the Province of Nova Scotia on Education Policies and Education Funding.• Chaired numerous public meetings and public engagement initiatives as Chair of the Board.
  • Nova Scotia School Boards Association
    Treasurer And Board Of Directors
    Nova Scotia School Boards Association Jun 2009 - Mar 2018
    Dartmouth, Ns
    • Halifax Regional School Board’s representative to the Nova Scotia Schools Board Association for 2 years. School Board members across Nova Scotia elected me three times to the Executive with the Nova Scotia School Boards' Association (NSSBA) serving as Treasurer.• Chaired the Finance Committee, responsible for $500,000 Association budget and a signing officer.• Participated in the evaluation of the executive performance of the Executive Director.• Served on the Association’s Education, Governance, and Resolutions Committees.
  • Walgreens
    It Operations Manager
    Walgreens Jan 2003 - Mar 2017
    Halifax, Nova Scotia
    • Responsible for all the technology at the 170+ seats Customer Service Centre in Halifax and telecom for all Walgreens work sites (Bellevue, WA, Swedesboro, NJ, and Halifax, NS).• Created and implemented the business case to save Walgreens $20,000 per month in long distance toll charges.• I was the primary negotiator and designer for Walgreens for the Avaya VoiceOverIP solution. Organized a pseudo RFP process so Walgreens got the best price and best solution. Quotes ranged from $300,000 to $165,000. I was able to negotiate $34,000 in savings for Walgreens in final negotiations with our Avaya vendor, SourceOne.• Developed a business case to have Witness Contact Store and Witness Quality servers hosted in Halifax. This avoided Walgreens an annual network expense of $100,000 per year.• The Halifax IT team created business cases that will save Walgreens $100,000 per year after the return on investment is completed. The cost saving projects are terminal server, audio conference server, video conferencing, outsourcing fax services, and IP phones in Ferndale, WA.
  • Bell Aliant
    Information System Manager
    Bell Aliant Jan 1988 - Jan 2003
    Halifax, Canada Area
    • Led a project team to develop a technical casebase. Total cost of the project was $500,000.• Managed eGain Knowledge, a casebase reasoning tool. The tool caused cost savings by reducing calls, lowering call times, and increasing first call resolution to the call centre.• Evaluated and provided necessary statistics to determine additional hiring of staff and to reduce hours if necessary• Handled complaints as required and provided timely and satisfactory solutions.• Provided support for, call and email routing.

Gin Hing Yee Skills

Team Leadership Troubleshooting System Administration Team Building Leadership Call Centers Change Management Strategic Planning Software Documentation Project Management Process Improvement Microsoft Office Management Active Directory Coaching Windows Customer Service Windows 7 Governance Program Management Customer Satisfaction Business Analysis Networking Vendor Management Public Speaking Customer Experience Teamwork Technical Support Customer Relationship Management Telecommunications Information Technology Leadership Development Strategy Servers Cross Functional Team Leadership Business Process Improvement Nonprofit Organizations

Gin Hing Yee Education Details

Frequently Asked Questions about Gin Hing Yee

What company does Gin Hing Yee work for?

Gin Hing Yee works for Halifax Regional Municipality

What is Gin Hing Yee's role at the current company?

Gin Hing Yee's current role is Technical Services Administrator.

What is Gin Hing Yee's email address?

Gin Hing Yee's email address is gi****@****ens.com

What is Gin Hing Yee's direct phone number?

Gin Hing Yee's direct phone number is +190243*****

What schools did Gin Hing Yee attend?

Gin Hing Yee attended Dalhousie University, Saint Mary's University, Broadleaf Technology Solutions, Mount Saint Vincent University, Université Sainte-Anne.

What skills is Gin Hing Yee known for?

Gin Hing Yee has skills like Team Leadership, Troubleshooting, System Administration, Team Building, Leadership, Call Centers, Change Management, Strategic Planning, Software Documentation, Project Management, Process Improvement, Microsoft Office.

Who are Gin Hing Yee's colleagues?

Gin Hing Yee's colleagues are Nonso Nwoji, Dave Roche, Benjamin Smith, Sharon Lang, Cale Macdonald, Sera Thompson, Abbas Yousefi.

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