Gio Rollon
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Gio Rollon Email & Phone Number

Information Technology Help Desk at Glass, Lewis & Co.
Location: Makati, National Capital Region, Philippines 3 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Glass, Lewis & Co.
Role
Information Technology Help Desk
Location
Makati, National Capital Region, Philippines
Company size
277 employees

Who is Gio Rollon? Overview

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Quick answer

Gio Rollon is listed as Information Technology Help Desk at Glass, Lewis & Co., a company with 277 employees, based in Makati, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Gio Rollon.

Gio Rollon previously worked as Support Analyst Second Line at Wsp and Advisor II Technical Support at Concentrix. Gio Rollon holds Bachelor Of Science - Bs, Computer Science from Erhard Systems Technological Institute.

Company email context

Email format at Glass, Lewis & Co.

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Glass, Lewis & Co.

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Profile bio

About Gio Rollon

Experienced IT Helpdesk with a strong passion for providing exceptional end-user support. Skilled in troubleshooting, resolvingtechnical issues, and maintaining a high level of user satisfaction. Seeking a Service Desk Analyst position to utilize my expertise indelivering efficient solutions and enhancing overall IT experiences for clients.

Current workplace

Gio Rollon's current company

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Glass, Lewis & Co.
Glass, Lewis & Co.
Information Technology Help Desk
san francisco, california, united states
Website
glasslewis.com
Employees
277
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Company profile
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3 roles

Gio Rollon work experience

A career timeline built from the work history available for this profile.

Information Technology Help Desk

Current
Glass, Lewis & Co.
  • Act as the primary contact for all internal IT support requests on JIRA.
  • Procures, provisions and deploys equipment for end users
  • Provides hardware, software, and account Service Desk support and technical education to end users on computer, mobiledevices, and printers.
  • Triage, assign, resolve, or escalate all incoming tickets.
  • Troubleshoots Windows OS and intel hardware for end users through service desk walk-ups, chat, video conference andJIRA.
  • General Network troubleshooting for network connectivity issues, including digital authentication, remote access, secure Wi-Fiand wired connectivity to the internal network.
Mar 2024 - Present

Support Analyst Second Line

Wsp
  • Assist business partners on all their submitted ServiceNow incidents and request tickets.
  • Installing, Downloading, Licensing and Troubleshooting Engineering software (Autodesk, Bentley products etc.)
  • Create/Remove/Add to Shared Mailbox, Distribution Lists.
  • Add/Remove/Restrict access to Shared Network Folders.
  • Active Directory for Creating/Modifying Security groups, Password reset for business partners, activating computers, movingcomputers to dedicated Organization Unit.
  • Network, Cisco Any Connect VPN troubleshooting.
Aug 2021 - Mar 2024

Advisor Ii Technical Support

Concentrix
  • Downloading, Installing and Activation of Windows 7, 8, 8.1 and 10 which requires establishing remote session.
  • Downloading Installing and Activation of Microsoft 365 Applications (Word, Excel, PowerPoint, OneDrive, Skype)
  • Assist external/internal users for Cancelling, Renewing Microsoft 365 Subscriptions (M365 Personal, M365 Home, M365Home & Student).
  • Assist external/internal users of the client's technical products and services.
  • Identify root cause, investigate, research and provide resolution to user questions and problems.
  • Troubleshoot basic to complex issues that are technical in nature including hardware, software, drivers and networking.
Dec 2018 - Aug 2021
Team & coworkers

Colleagues at Glass, Lewis & Co.

Other employees you can reach at glasslewis.com. View company contacts for 277 employees →

AR Ashok Rohit Ashok Rohit Colleague at Glass, Lewis & Co. Mumbai, Maharashtra, India, India View → DO Dean O'Sullivan Dean O'Sullivan Colleague at Glass, Lewis & Co. Ireland, Ireland View → CP Carl Pajaro Carl Pajaro Colleague at Glass, Lewis & Co. Oakland, California, United States, United States View → JS Joyy Smith Joyy Smith Colleague at Glass, Lewis & Co. Red Deer County, Alberta, Canada, Canada View → AB Alex Benjamin Alex Benjamin Colleague at Glass, Lewis & Co. New York, New York, United States, United States View → RS Rometra Sexton Rometra Sexton Colleague at Glass, Lewis & Co. Greater Clarksville Area, United States View → DC Dan Crossan Dan Crossan Colleague at Glass, Lewis & Co. Ireland, Ireland View → JK Junho Kim Junho Kim Colleague at Glass, Lewis & Co. Tokyo, Japan, Japan View → MS Mobeen Sajjad Mobeen Sajjad Colleague at Glass, Lewis & Co. Pakistan, Pakistan View → AS Anke Sänger-Zschorn Anke Sänger-Zschorn Colleague at Glass, Lewis & Co. Karlsruhe, Baden-Württemberg, Germany, Germany View →
1 education record

Gio Rollon education

  • Erhard Systems Technological Institute
    Erhard Systems Technological Institute
    Computer Science
FAQ

Frequently asked questions about Gio Rollon

Quick answers generated from the profile data available on this page.

What company does Gio Rollon work for?

Gio Rollon works for Glass, Lewis & Co..

What is Gio Rollon's role at Glass, Lewis & Co.?

Gio Rollon is listed as Information Technology Help Desk at Glass, Lewis & Co..

Where is Gio Rollon based?

Gio Rollon is based in Makati, National Capital Region, Philippines while working with Glass, Lewis & Co..

What companies has Gio Rollon worked for?

Gio Rollon has worked for Glass, Lewis & Co., Wsp, and Concentrix.

Who are Gio Rollon's colleagues at Glass, Lewis & Co.?

Gio Rollon's colleagues at Glass, Lewis & Co. include Ashok Rohit, Dean O'Sullivan, Carl Pajaro, Joyy Smith, and Alex Benjamin.

How can I contact Gio Rollon?

You can use AeroLeads to view verified contact signals for Gio Rollon at Glass, Lewis & Co., including work email, phone, and LinkedIn data when available.

What schools did Gio Rollon attend?

Gio Rollon holds Bachelor Of Science - Bs, Computer Science from Erhard Systems Technological Institute.

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