Angelo Gomez Email & Phone Number

Metro Manila, Philippines

Assisting concerns accounts of customer via email.Give The information of account of customer.

Verify accounts where financial information misuse is suspected.Verify accounts which hit velocity checks for transactions made on deposit options which allow chargeback.Investigate accounts where affiliate or sign-up bonus abuse is suspected.Verify accounts which fail internal control checks and block them to mitigate abuse.Process withdrawal and Deposit of customer

Check and ensures the number of manpower needed per shift.Send daily reports of number transactions to the department head.Consolidation of all transactions from merchants.Review and Audit the Bet of the member.Compile and record all transaction done online.With excellent communication skills, highly organized, analytical and keen on details.Ensured all the payment balance are tallied at end the shift.Contribute towards capture of accounts involved in fraudulent activity.Verify accounts where financial information misuse is suspected.Verify accounts which hit velocity checks for transactions made on deposit options which allow chargeback.Verify accounts which fail internal control checks and block them to mitigate abuse.Inalyse, keep track of and monitor various fraud patterns and report to the Team/Shift Leads with any critical observations.Investigate accounts where affiliate or sign-up bonus abuse is suspected.Address and resolve risk-related customer queries via e-mail.Perform necessary customer checks upon sign-up and throughout use of service.

Assistant of the councilor.

Handle Outgoing Calls.Inform client about due amount, due dates, contract details and client duties.Phone collecting of overdue debts– suggest solution to not paying client make agreements about the payment.Handle calls politely, professionally and assertively, provide accurate information.

Provides Account Monitoring (Collection Reports, Repossessed Reports and Credit Reports)Inform client about due amount,due dates, contract details and client duties.Handle inbound and outgoing calls, Credit Cards.Phone collecting of overdue debts– suggest solution to not paying client make agreements about the payment.

Provides Account Monitoring (Collection Reports, Repossessed Reports and Credit Reports)Inform client about due amount,due dates, contract details and client duties.Handle inbound and outgoing calls, Credit Cards.Phone collecting of overdue debts– suggest solution to not paying client make agreements about the payment.

House hold Interview

Computer Secretarial

High School

High School