Gio Marco Antiojo Email & Phone Number

Valenzuela, NCR, PH

Philippines

• Managed inbound calls from Simonmed imaging to schedule diagnostic and screening imaging appointments for patients.
• Provided assistance to patients regarding insurance inquiries and processes.
• Ensured seamless communication and coordination between patients and the imaging center.
• Developed strong communication and organizational skills in a remote work setting.

Philippines

• Conducted outbound calls to Cigna members to educate them on case management benefits.
• Scheduled appointments for members with case managers over the phone.
• Collaborated with the Sagility team to ensure seamless delivery of services to clients.

1 E-com Tower Mall Of Asia Pasay City

• Provided product-specific information to consumers and medical providers for Conduent's Pharmaceutical Client.
• Assisted in resolving queries and concerns related to pharmaceutical products.
• Collaborated with cross-functional teams to ensure accurate and timely information dissemination.

Batasan Hills Health Department

Covid-19 Facility Nurse

NCR - National Capital Region, Philippines

- Assists customers in their printing and design inquiries.\- As a level 2 tech, I help clients edit their files so it would good for printing.

NCR - National Capital Region, Philippines

• Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company web sites, etc.
• Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews.
• Sets up interviews between candidates and hiring managers.
• Is involved in recruiting passive candidates, through phone calls, emails and general relationship-building.
• Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

Laguna, Calabarzon, Philippines

• Provided patient care in the emergency room and ward, including monitoring, IVT, health education, and medication administration.
• Conducted charting and endorsing of patient records to ensure accurate documentation and continuity of care.

Philippines

• Answered billing inquiries for UnitedHealth Group members, troubleshooting insurance information and assisting with basic inquiries.
• Enrolled new patients of UnitedHealth Group, ensuring a seamless onboarding process.
• Collaborated with team members to streamline processes and improve customer satisfaction.

National Capital Region, Philippines

• Provided technical support to att u-verse customers, troubleshooting issues over the phone.
• Ensured excellent customer service by assisting and showing compassion towards customers.
• Developed strong communication and problem-solving skills in a fast-paced environment.

Philippines

• Coordinated with doctors to discuss generic and branded medications, enhancing customer service.
• Ensured stock freshness and organized inventory for efficient dispensing of prescribed medications.