Marc-Andre Gionet Email & Phone Number

Eastern Canada, Canada

As a Field Lead, I combine hands-on operations with a more strategic focus to support and guide my team. My role is all about keeping things running smoothly, solving tricky problems, and helping the team grow and succeed. What I Do:- Lead and support a team, including managing performance and development. - Help oversee daily operations in my regions, keeping things on track. - Train, mentor, and develop Trip Experts and Trip Leaders to build skills and confidence. - Take the lead on big projects or initiatives that need specialized expertise. - Provide insights and research to help with decision-making and deliver great results. - Manage day-to-day team functions like scheduling, feedback, and performance monitoring. What I Focus On:- Improving operations and making things work more efficiently. - Tackling complex challenges and finding better ways to get things done. - Combining expertise with leadership to help my team achieve their goals. This role is a mix of leadership, strategy, and problem-solving, and I love working with teams to make a real impact.

Canmore, Alberta

As a Regional Coordinator, I was responsible for ensuring our trips ran seamlessly, with a strong focus on quality, logistics, and fostering relationships with staff and partners. My goal was to deliver exceptional guest experiences while supporting the team and managing operations effectively. What I Did:- Oversaw trip logistics and ensured smooth day-to-day operations for guests and leaders. - Mentored and supported field staff, including hiring, training, and managing performance. - Acted as the main link between the field and office, ensuring clear and consistent communication. - Built strong relationships with vendors, hotels, and subcontractors to maintain successful partnerships. - Reviewed feedback and continuously improved trip quality through updates and new initiatives. - Managed budgets, contracts, crisis situations, scheduling, and custom/private trip planning. Key Focus Areas:- Led regional operations by guiding Trip Experts and Field Experts to achieve goals. - Collaborated with cross-functional teams to design and enhance trips. - Supported the field team through mentorship, problem-solving, and strategic planning. This role was all about ensuring efficient operations, supporting the team, and delivering trips that exceeded expectations.

Toronto, Ontario, Canada

Supported the Therapeutic Recreation intervention plan through guidance and partnership of the Recreation TherapistProvided onsite Recreation participation-based leisure activities primarily evenings and week-endsFacilitated social engagement and onsite participation in recreation activitiesProvided the Lyndhurst Weekly Program Guide and Leisure Information Guide to SCRP patients Interdisciplinary collaboration regarding program activitiesFacilitated accessible transit Education sessionsCompleted accessible transportation applicationsFaxed, scanne, /e-mailed and mailed accessible Transit Application formsTransferred acessible Transit registration information form from to other Accessible Transit agencies.Booked WheelTrans trips

Toronto, Ontario, Canada

In this position, I worked as a part of a management team to organize, develop and deliver unique programs to empower city-dwellers of all ages to learn nature skills and forge a meaningful relationship with nature.This role allowed me to engage with programming on-the-ground and behind the scenes. The organization's motto "Be More, Need Less" inspired me to develop innovative programs using materials from the natural world as an alternative to store-bought equipment. I ensured all activities, toys, equipment and programs were selected and adapted for the success of all campers. I planned and delivered daily programming.Some core responsibilities were;• Develop and lead before, during, and after-care recreational, nature-focused programming• Built and maintained a positive working relationship with children, parents and co-workers• Prioritized campers' nature objectives and goals; facilitated individualized camper-oriented learning• Ensured safety of all campers• Drove and maintained company fleet vehicleThe P.I.N.E. (Primitive Integrated Naturalist Education) Project is a registered non-profit charity.https://pineproject.org/programs/overview/

Brampton, Ontario

In this position, I worked alongside my supervisor and the interdisciplinary team to develop specific program plans and facilitated therapeutic recreation activities to help patients achieve their SMART goals while also assisting them in developing independence and confidence. This direct experience working in the health care system has deepened my knowledge of health policies and legislation and leadership skills, which allowed me to explore different methods of engaging patients from various cultural backgrounds, abilities and needs in their leisure activities. Some core responsibilities were; • Develop and lead activities that met the functional needs of each patient (expressive and creative arts, leisure education, stress management, coping skills, and problem-solving).• Evaluate rehabilitation patients concerning psychosocial, recreational, physical, and leisure skills. • Work with patients to develop measurable, achievable, and goal-oriented treatment plans. • Collaborate with the multidisciplinary team to discuss patient needs, progress, and treatment plans. • Use the Leisure Education model to develop an 8-week long program to promote leisure benefits and increase leisure participation and awareness.

Halifax, Canada Area

In this position, I worked alongside the Board of Directors and coordinated with the Finance & Development officer to create engaging, accessible and fun programming, as well as to develop community partnerships. While working as a team, we aimed to make the natural world and its benefits accessible to students and community members at an approachable level via public and active transportation. Some core responsibilities were; • Train and supervise a team of ten (10) personnel, including Trip Leaders and volunteers. • Provide detailed oral and written evaluations for programs and staff that are constructive in nature and contain action plans to enhance development.• Worked with community organizations to create, implement and lead accessible walking and hiking trips to promote the benefits of outdoor leisure participation. • Provided positive and constructive feedback and training opportunities to Trip-leaders and board members to ensure a safe and inclusive environment for all participants.https://www.tripsbytransit.ca

Dartmouth, Nova Scotia

Halifax, Canada Area

In this position, I developed and led before and after school recreational programming that adhered to HIGH FIVE, a standard committed to assisting children in developing an overall healthy, independent and happy lifestyle. I ensured that all activities, toys, equipment, and programs were selected for their ability to be adapted for the successful use of all children.Some core responsibilities were; • Develop and lead before, during, and after school activities to increase physical activity levels in children primary to grade six. • Provide hands-on assistance to all children.• Use empathetic skills to listen, care and facilitate a safe space for children of all backgrounds while also modelling positive behaviour. • Ensure that every child had the ability to fulfil their full potential by understanding that each child is unique in his or her own way.• Built and maintained a positive working relationship between children, parents and support staff.

Halifax, Canada Area

In this position, I worked with a team of dedicated students to deliver programs that helped families overcome barriers to planning and enjoying outdoor activities, specifically in Canada’s special heritage places. This program covered everything from learning how to build a campfire to environmental education on endangered species in Canada. Our core objectives were to:• Engage audiences (including young families and newcomer families) through single or multi-day activities, workshops and programs in diverse environments including parks, festivals, museums, libraries and Parks Canada sites• Inspire and connect Canadians with an exciting world of outdoor activities while providing opportunities for visitors to learn new skills and build confidence that will help them embark on adventures in Parks Canada places