Giorgia Baldo Email & Phone Number

Vicenza, It

Montecchio Maggiore (Vi) - Italy

- Translate documentation from/to Italian to/from Spanish or English.- Respond to customer inquiries regarding pricing, material, availability, order status and shipment tracking, etc. Maintain customer web based portals as needed.- Work with internal departments and sale managers to coordinate all the necessary steps to ensure the customer order is filled to their expectation.-Assist in the management of customer accounts by reporting on customer lead time variances, ordering history and trends, delivery performance, and customer pricing.-Develop reports, documentation and analysis for use by Management, Operations, Sales Representatives, and customers as needed.

Lonigo (Vi) - Italy

- Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.- Translate documentation from/to Italian to/from English.- Develop reports, documentation, presentations and analysis for use by Management, Operations, Sales Representatives, and customers as needed.- Participate to the brands catwalks and events to promote sales

Valeggio Sul Mincio (Vr) - Italy

- Translate documentation from/to Italian to/from Spanish or English, especially for the marketing dept and the website.- Respond to customer inquiries regarding pricing, material, availability, order status and shipment tracking, etc. Maintain customer web based portals as needed.- Work with internal departments and sale managers to coordinate all the necessary steps to ensure the customer order is filled to their expectation.-Assist in the management of customer accounts by reporting on customer lead time variances, ordering history and trends, delivery performance, and customer pricing.-Develop reports, documentation and analysis for use by Management, Operations, Sales Representatives, and customers as needed.- Participate to events and trade fairs.

Barcelona, Spain

- Translate documentation from/to Spanish to/from Italian or English. - Assist in the management of key-customer accounts by reporting on customer lead time variances, ordering history and trends, delivery performance, and customer pricing.-Develop reports, documentation and analysis for use by Management, Operations, Sales Representatives, and customers as needed.- Credit Control- Participate to fashion events and trade fairs.- From June 2007: after the acquisition of the brand HACKETT, I was involved in a project to improve the integration of the Hackett departments and customers leading a small team.

London, Uk

- Respond to customer inquiries regarding pricing, material, availability, order status and shipment tracking, etc. - Work with internal departments and sale managers to coordinate all the necessary steps to ensure the customer order is filled to their expectation.-Assist in the management of customer accounts by reporting on customer lead time variances, ordering history and trends, delivery performance, and customer pricing.-Develop reports, documentation and analysis for use by Management, Operations, Sales Representatives, and customers as needed.

Postgraduate Certificate In International Business, International Business

E-business; International Marketing; Business Research Methods; International Leadership and HRM

Master International Businees, International Business, Distinction

International Economics and Economic Integration Organization, International Business Strategy, International Marketing and New.

Fd Degree, It Science, Merit

Mathematical Methods, Mathematics for Computer Science, Management Studies, Financial Accounting 1, E-commerce applications, Database.