I am a business consultant active in the fields of customer experience, employee experience, market research, and sales force training. I have 22 years of experience as a sales agent managing complex pharmaceutical price lists in the OTC market, supplements, and medical devices in a key territory like Rome and its province, which is highly competitive. I have consistently met challenging targets through dedication and perseverance. To deepen my knowledge, I pursued a Bachelor's degree in Communication and Commerce with a final grade of 100/110, completing a thesis in semiotics titled "The Changes in Pharmacies During the Covid-19 Era: Spaces, Behavioral Practices, Organizational Dynamics." I also earned a Master's degree in Business Management and Innovation from the Università Mercatorum.I am available for commercial consulting, Customer Experience Management (CEM), sales force management, business plan development, Data Protection Officer (DPO) services, IT security, and GDPR compliance.I am currently in the final year of my Master's degree in Business Economics and Management at Università Mercatorum, the university of the Italian Chambers of Commerce, with the goal of strengthening my economic and statistical knowledge to better serve companies.My strengths are tenacity, humility, and the courage to always try, no matter the circumstances.