• Production planning and updating for inpatient and outpatient activities• Activities schedule ensuring the presence and the optimization of assets and resources• Development of interactive dashboards and reports shared quarterly with multidisciplinary teams to support continuous improvement and disseminate best practices• Statistical analysis of processes and implementation of solutions aimed at improving specific KPIs: - Optimization of the queue management system priority logic with a 20% reduction of the patient waiting time at admission - Day-hospital patient flow redesign resulting in a 10% increase of the value-added time and 15% improvement of the asset saturation• Continuous collaboration with the Quality team to ensure compliance with JCI standards• Daily KPIs monitoring

• Budgeting and forecasting• Process mapping to identify bottlenecks and improvement areas• Workflow optimization and strategic people allocation on production lines• Cost and KPI analysis

• Management of web applications for Public Administration• Functional and process analyses• Application testing activities