As the COO, my tenure has been marked by several significant successes from the very first day:Restructured Claims Management Developed and implemented a robust claims management system tailored to meet the needs of major players in the insurance and automotive industries. This system streamlines the claims process, ensuring timely and accurate handling of claims, thereby improving our partnerships with insurance companies.Introduction of Hail MasterLaunched an artificial intelligence-driven expertise system that enhances our damage assessment accuracy and speeds up the repair process. This app leverages AI to provide precise evaluations, ensuring that customers receive the highest quality service.Partnership with TreedomEstablished a strategic partnership with Treedom to support global reforestation efforts. This initiative not only offsets our carbon footprint but also demonstrates our commitment to environmental sustainability, resonating positively with eco-conscious customers and partners.Acquisition of Prestigious ClientsSecured contracts with several prestigious clients in the insurance and automotive sectors, including Allianz, AXA, Credit Agricole, Sara, Wefox and Leasys. These partnerships have significantly expanded our market reach and bolstered our reputation as a leader in hail damage restoration.Operational ExcellenceImproved operational workflows and service delivery through continuous process optimizations and staff training programs. These enhancements have led to a marked increase in productivity and customer satisfaction, solidifying our position in the market.Sustainable GrowthUnder my leadership, EuroGrandine has seen sustainable growth, both in terms of revenue and market presence. The combination of cutting-edge technology, strategic partnerships, and customer-centric services has driven this growth, ensuring long-term success and stability for the company.

EuroHailstorm is the French branch of EuroGrandine, supporting EuroGrandine activities in France and Europe. Successfully closed first season gaining 6 customers (TO> 350k€).

Responsibility for worldwide strategic partners development in SaaS Fleet Management Solutions (connected car services to reduce fleet costs and carbon footprint, and allow new mobility solutions introduction into the workplace).

Responsible for global P&L of existing strategic partners worldwide in the automotive roadside assistance business. OEM hunting, farming and new business development in the new mobility.Responsible for strategic account development activities and business review meetings with clients. Responsible for the identification of customer requirements, quotation management, and closure of qualified opportunities. Definition of tailored products according to account specific needs and service level expectations. Leading negotiations with international procurement organisations. Working with local MD’s and KAM’s to secure global account budgets. Report within & work closely with CRM tools.Customer Portfolio exceeding 15M€: NISSAN, PIAGGIO, ISUZU, VOLVO, MITSUBISHI, KIA, LEASEPLAN, AIWAYS

Leading development of Truck roadside assistance business in France with responsibility for P&L.Developed truck RSA business, performing market research on competitive landscape and industry trends.Collaborate with cross-functional teams to set up product and improve customer service experience.Lead planning, strategy, proposal process, and bid preparation. Negotiations with local, national and international procurement organisations (B2B, B2B2B).Train and mentor new sales representatives.Achievements:Turn Over growth to 2.5M€ and opened business opportunities up to 6,8M€ from scratch.Customer portfolio: TOTAL AS24, G-KEEP, ANTINEA, DIF Assurances

LCV BUSINESS DEVELOPMENT MANAGERSuccessfully redesigned and implemented Key Account, Body Builder and Conversion strategy.Key Account and Fleet Strategy development and implementation, ensuring that clients grow into a loyal customer base in a specialist niche market. Leveraging and cross-fostering NISSAN best practices.Definition of Key Accounts Targets by mission, product range and expected service level. Creation of KA target lists per RBU with relevant KPI. Coordination and monitoring of Regional Business Units KAM teams activities.Body Builders and Conversion Strategy development, by segmenting market and designing tailored processes and action plans defined per each segment.Creation of body-builders certification processes in line with global guidelines and in synergy with RENAULT teams.Enhancement of Nissan Branded Conversion range. Management: 1 FTEAchievements: LCV Key Account, Body Builders and Conversion Strategy deployed in all Regional Business Units NISSAN Body Builder Portal and Body-builders certification processes creation.Nissan Branded Conversions range optimised (NV200, eNV200, NT400, NT500) and kicked off (H60).

LIGHT COMMERCIAL VEHICLES SALES OPERATIONS & CONVERSION MANAGER* SALES OPERATIONS- Sales performance management.- Negotiations with KA central procurement organisations. - Leveraging and fostering NISSAN sales activities throughout Regions.- Nissan Branded Conversion sales management.- Body Builders & Conversion- Optimisation of Nissan Branded Conversion processes.- Development of Nissan Branded products. PC & LCV product offer enhancement through in-house or partner conversions. - Product range definition with local KA teams. - Negotiation with major body builders.- Technical support to: Body Builders, KA/Fleet product requests.Taxi conversion projects support/pilot: London Taxi, Barcelona Taxi, Amsterdam Taxi Fair, IRU Taxi Convention.Management: 1 FTEAchievements: 3.0% LCV Market Share (NESAS)5 new conversion products developed and launched (NV200, NT400, NT500). Factory converted range sales increase by +31% to 2850u/y (at same product range perimeter vs. FY14)Detailed tasks for conversion projects:- Propose conversions as original specification- Propose off line pan-European solutions- Foster pan-European conversion strategies and support RBU demands and opportunities- Channel specific Fleet & LCV professional customer needs (technical specification, IT requirement, etc…)

Sales OperationsSales performance management.Leveraging and fostering NISSAN sales activities throughout Regions.Body Builders & ConversionOptimisation of processes, and technical support set up for Body Builders and KA/Fleets.Development of Nissan Branded range. PC & LCV offer enhancement through in-house or partner conversions. Negotiation with major body builders.Taxi conversion projects support/pilot: London Taxi, Barcelona Taxi, Amsterdam Taxi Fair, IRU Taxi Convention.Management: 1 FTEAchievements: 3.0% LCV Market Share5 new conversion products developed and launched (NV200, NT400, NT500). Factory converted range sales increase by +31% to 2850u/y (at same product range perimeter vs. FY14)

Reporting to Global Corporate Sales SVP and Nissan Europe Corporate Sales VP, joined CCT (Cross Company Team) organisation to define common Global Corporate Sales Department and Global Key Account targets and KPI.

Leaded Renault successful return in the Motorhome Market. Responsible for global P&L of Motorhome business.Reporting to Global Corporate Sales SVP.Product/offer definition and optimisation. Price positioning.Marketing and communication. Fairs, specialised press, dedicated events management.Management of dedicated national teams.Management: 2 FTE + 1 TraineeAchievements: Sales development from 0u in 2009 to >3000u. 30 Mio€/y turnover, 2.5% MS (2012)Partnerships signed off with 4 of 7 key players (Trigano, Rimor, Hobby, Adria).Small motor-home co-development with Key Player.

KA, CONVERSION & GENERAL OVERSEAS MARKET MGR.* KEY ACCOUNT- Direct management of LCV Global Key Accounts with Global Scope (DHL, FEDEX, UPS). Negotiation with central procurement organisations.- LCV Key Account market potential assessment and dedicated strategy for Europe. - Support local KA teams. - Leveraging and cross-fostering NISSAN sales activities throughout Regions.* CONVERSION- Technical back office for RBUs converters.- Vans and Trucks factory conversion projects support.* GENERAL OVERSEAS MARKET MANAGER (from 7/2008)- Responsible for product definition, technical support coordination and export sales of Trucks CKD to Colombia (NPU, DINISSAN). Management : 4 FTE (3 Spain, 1 France) + 1 TraineeAchievements: - Regional Agreements with SUEZ (2006), PALFINGER (2007), PAGLIERO (2007), DHL Partnerstore (2008) (>25 Mio€/y) - Avila project with SCATTOLINI - tippers and boxes on truck chassis-cab.- Barcelona project with GRUAU - fridge and crew cab on NV200.- General Overseas Market Sales Manager in charge of mini-bus CKD export to Colombia. 2 mini-bus launch in 2009 (10 Mio€/y)

- Responsible for parcels delivery and logistic key accounts with global scope. - Specification of product and commercial requirements with central and local procurements, offer development coordination with national KAM. - Control, support and monitoring of national key accounts activities. - Main KA Customers portfolio: DPWN/DHL, UPS, FEDEX, TPG/TNT, SUEZ, VEOLIA, FCC, HAYS.- Project leader for CRM software to monitor Key Account activities. Software development project manager.Management : 1 FTEMain Achievements: Frame agreement signed with SUEZ (2003).Global agreement signed with Deutsche Post World Net (2002). Renewal and extension of the agreement in 2003.Frame agreement signed with UPS (2001).

Charged of the development of Jungheinrich i.c. engine fork lift trucks market in Spain. Implementation of sales strategies together with the sales force on the field. Target oriented markets support.Prepare regional market plans to increase market coverage and market share.

Responsible for fork lift trucks product training and technical support of the sales team.