Responsibilities:- mentoring of newly recruited resources;- project management (>20 FTE);- offer preparation; - project planning and financial management; - review and refinement of objectives; - project plan production and forecasting; - project team and resource management; - customer relationship management; - testing, development and requirements analysis; - application maintenance (AM);

- Managing Projects related to Data Management and Data Analytics- Managing Projects with AI and Machine Learning technologies to help our customers during their Digital Trasformation processes.- Managing the relationships and communications between the company, customer and third parties during the project life cycle: commercial, technical, operations, suppliers and customers (from Italy or from abroad)- Planning and management of the activities, priorities, budgets, risks and critical issues by periodic meetings/calls/alignments and by delivering project management documents (Gantt, kick off presentation, updates report, risk analysis, post-project reviews, lesson learnt reports)

- Focusing on client needs, projects and business development- Managing and driving Digital Transformation processes for our customers using cloud-based solutions and new technologies.- Managing the relationships and communications between the stakeholders during the project life cycle: commercial, technical, operations, suppliers and customers (from Italy or from abroad)- Planning and management of the activities, priorities, budgets, risks and critical issues by periodic meetings/calls/alignments and by delivering project management documents (Gantt, kick off presentation, updates report, risk analysis, post-project reviews, lesson learnt reports)- Processes, procedures, tools definition and management, according to AgilePM and Prince2 workflow.

- Managing and driving Digital Transformation processes for our customers using cloud-based solutions and new technologies.- Managing the relationships and communications between the stakeholders during the project life cycle: commercial, technical, operations, suppliers and customers (from Italy or from abroad)- Planning and management of the activities, priorities, budgets, risks and critical issues by periodic meetings/calls/alignments and by delivering project management documents (Gantt, kick off presentation, updates report, risk analysis, post-project reviews, lesson learnt reports)- Processes, procedures, tools definition and management, according to AgilePM and Prince2 workflow.

- Managing relationships with business and technical stakeholders - Processes, procedures, tools definition and management, according to AgilePM workflow - Managing the Digital Transformation processes for our customers

- Managing relationships with business and technical stakeholders- Processes, procedures, tools definition and management, according to ITIL and Agile workflow- SLA & KPI management & reporting- Managing and coordinating the Cloud Delivery Team- Delivering Cloud Infrastructure- Managing the Cloud Transformation processes for our customers

- Analysis for Customer Satisfaction- SLA & KPI management & reporting- Top Management reporting & escalation

- Troubleshooting on Cloud Computing infrastructure (implementati su infrastruttura OpenStack)- Customer Relationship Management- Sales support on Cloud services- Post delivery complains management- Reporting

- Router and switch configuration at Access, Distribution, Backbone levels (Cisco based)- Entry-level router configuration (Zyxel,Zhone,Fritzbox)- Asa/Pix configuration- Customer management- Administration of WiFi infrastructure with Cisco APs or Unifi ubnt.