I am a product & service design leader and mentor. For the past 22+ years, I've been working at the intersection of business, design, psychology and technology.I head Product Design at Transreport. We are building a global platform that empowers businesses to deliver inclusive travel experiences for all. Before that, I led a large product design team at Refinitiv and the London Stock Exchange, partnering with Microsoft to create the new generation of Financial Services. I also contributed to the mobile revolution by working with early innovators like Skype, Intel, Canonical, and LG. My areas of expertise include mobile platforms, finance, e-commerce, energy, and B2B SaaS.I offer leadership, strategy, and coaching mentoring to enhance customer-centricity, ensure product-market fit, and minimize risks. My clients have included start-ups and scale-ups such as Cello, Seedlegals, Glamoo, and Crowdmix.Specialties:- Design Leadership and Management- Product and service design strategy- User research.