Giovanni Tortorici

Giovanni Tortorici Email and Phone Number

Group IT Manager presso IMA Ilapak Packaging Machinery @ Ilapak Packaging Machinery
Busto Arsizio, IT
Giovanni Tortorici's Location
Busto Arsizio, Lombardy, Italy, Italy
Giovanni Tortorici's Contact Details

Giovanni Tortorici work email

Giovanni Tortorici personal email

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About Giovanni Tortorici

Expert and certified in IT Project, Systems Management, New Services with over twenty years’ experience of achieving business goals within prescribed time frames and funding parameters. Leading and mentoring cross-functional team in Corporate IT environment in order to maximize Company Site's levels of delivery, productivity and satisfaction.Communicator with emphasis on building strong client relationship, capable on Project Planning and Service Lifecycle. Quick learner that rapidly adapts to emerging technologies.Expertise: - IT Governance, Corporate Projects, - GDPR & Procedure Compliance, - Budget Management, Business Case and Reporting, - Profit and Loss Analisys, Suppliers Management, - Project Management, ITIL V3 Cert., - System Integration, IT Infrastructures and Managed Services. - Server Consolidation - VMware Hyper-V, - Networking, WAN (V)LAN WIFI Storage & Cloud Platforms, Monitoring, - MS AD, Exchange On Premise & Online, Office 365 On Line, MS Azure, SQL Administrator, - Backup and restore, Disaster Recovery Plan and Business Continuity, - Business Process Automation, - Trouble Ticketing and Troubleshooting Modeling. - Customer Relationship Management, - Reporting. - IP Voip Service Desk & IVR, SIP - IT Solutions, System Integration, - Key Accounting, KPI Analysis, New Opportunities, - Team Leadership, Team Building

Giovanni Tortorici's Current Company Details
Ilapak Packaging Machinery

Ilapak Packaging Machinery

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Group IT Manager presso IMA Ilapak Packaging Machinery
Busto Arsizio, IT
Website:
ilapak.com
Employees:
304
Giovanni Tortorici Work Experience Details
  • Ilapak Packaging Machinery
    Ilapak Packaging Machinery
    Busto Arsizio, It
  • Ilapak Packaging Machinery
    Group It Manager
    Ilapak Packaging Machinery Mar 2018 - Present
    Grancia-Lugano, Ch
  • Ilapak Packaging Machinery
    It Manager
    Ilapak Packaging Machinery Apr 2018 - Present
    Grancia-Lugano, Ch
    Packaging Machines
  • Matica Technologies Ag
    It System Administrator
    Matica Technologies Ag 2015 - Mar 2018
    Lugano, Ticino, Ch
    Responsible for the IT infrastructure, administration and security for the whole Italian team, reporting to Global IT VP Director.Main activities in this first year:The moving of the complete italian production plant to the new building.Configuration of the new VmWare IT infrastructure in Munich. New head quarter.Infrastructure reenginering. - New VmWare It Infrastrucure in Turate (CO) - New worldwide network plan and active directory design. Migration from 2003 to 2012. - Exchange migration from on premise 2003 to Office 365. - New Projects
  • Nts-Eternet Project
    Service & Project Manager
    Nts-Eternet Project Oct 2014 - May 2015
    The project born with the objective to expand a new business model.Since October 2004, I was commissioned to merge technical team knowledge and both Outsourcing and System Integration processes for a new broad range of Remote Managed Services. In the role of Project and Service Manager I took care of technical aspects' integration and re-organization.The objective achieved in the medium term has been a New Model of Services Provider,Provisioning, Global Monitoring, Managed Services, Outosourcing and IaaS.
  • Eternet S.R.L.
    Project And Service Manager
    Eternet S.R.L. Jan 2009 - Oct 2014
    IT Project and Services Management (ITIL v3)Systems Integration and infrastructure consolidation,Networking,Monitoring, IaaS and Cloud ServicesNew Managed Services-Outosourcing Social CRM, Iot. Specialities: Managed Services on ITIL v3 standardIT - Project Management and Service Transition,Virtualization,NetworkingStorage Platforms,Systems and Infrastructure,Disaster Recovery,Monitoring and Reporting,Eternet S.r.l.: Systems integration's expert Team specialized in deployment of new projects as part of server consolidation, on prem and on cloud, internetworking, security, monitoring and remote managed services.Technology partner tier1's System Integratos pushing new manged services, It Governance and IT infrastructure reorganization.
  • Uniteam Init S.R.L.
    Account Manager And Sales Engineer
    Uniteam Init S.R.L. 2006 - 2009
    Solutions:Security platforms (Core),Managed Security Services. (Core),Monitoring (Core),Networking,Server Consolidation (VMWare and Microsoft),Backup and Disaster Recovery Plan,Identity Management and SSO,Document, Management, Mail archiving.Specialities:New sales opportunities,Solutions,Analysis,Integration and logical processSystem Integration,key Accounting,Resource Coordinator.
  • Prologue Italy
    Service Manager & Designer
    Prologue Italy 2001 - 2006
    Service Manager & DesignerSolutions:Service Management,Reporting and IT Business Analisys,Design and Presale of new servicesBusiness Process Automation: - Sales force automation - Trouble ticketing - Marketing AtomationSpecialities:Microsoft and Citrix systems,System administrator,DB Administrator,Technology Specialist in Business Process Automation tools
  • Irpe S.P.A.
    Technology Specialist - Helpdesk Team Manager
    Irpe S.P.A. Nov 1997 - Nov 2001
    In IRPE, sull'obiettivo indicato dalla dirigenza, ho realizzato il primo Call Center di HelpDesk basato su Service Level Agreement.Ho realizzato il modello di servizio erogato per Compaq, per tutta la catena di supermercati Carrefour, allora GS, oltre che per altri grossi clienti Irpe della media impresa della provincia di Varese e Milano.Ho ridefinito le logiche interne della commessa e parte del Business Process Automation mediante l'implementazione di specifici tool.Ho prodotto reportistica alla proprietà.Specialities:Team Building,Service DeskIVR,Trouble Ticketing and Trouble Shooting,Windows platforms - Client Server (3.1, NT4),DB Admin SQL-TSQL, Backup and restore,Job Schedule,Technology Specialist,Business Process Automation.CRMReporting.

Giovanni Tortorici Skills

Itil It Service Management Project Management Vmware Virtualization Storage Security Cloud Computing Network Security Citrix Service Level Management Crm Integration Networking System Administration Pre Sales It Management Business Planning High Availability Disaster Recovery Data Center Solution Selling Infrastructure Help Desk Support It Administrator System Administrator Business Process Automation Information Technology Service Management Customer Relationship Management Systems Management Managed Services Telecommunications Windows Server Outsourcing Information Management System Firewalls Microsoft Office Active Directory

Giovanni Tortorici Education Details

  • Università Degli Studi Di Milano
    Università Degli Studi Di Milano
  • Tecnico Di Reti E Sistemi Informatici
    Tecnico Di Reti E Sistemi Informatici
  • Liceo Classico
    Liceo Classico

Frequently Asked Questions about Giovanni Tortorici

What company does Giovanni Tortorici work for?

Giovanni Tortorici works for Ilapak Packaging Machinery

What is Giovanni Tortorici's role at the current company?

Giovanni Tortorici's current role is Group IT Manager presso IMA Ilapak Packaging Machinery.

What is Giovanni Tortorici's email address?

Giovanni Tortorici's email address is gi****@****ail.com

What is Giovanni Tortorici's direct phone number?

Giovanni Tortorici's direct phone number is +4989510*****

What schools did Giovanni Tortorici attend?

Giovanni Tortorici attended Università Degli Studi Di Milano, Tecnico Di Reti E Sistemi Informatici, Liceo Classico.

What skills is Giovanni Tortorici known for?

Giovanni Tortorici has skills like Itil, It Service Management, Project Management, Vmware, Virtualization, Storage, Security, Cloud Computing, Network Security, Citrix, Service Level Management, Crm.

Who are Giovanni Tortorici's colleagues?

Giovanni Tortorici's colleagues are Marcin Łazarz, Simone Pizzi, Caren Walkosz, Jeff Borrelli, Corinne Calderoni, Michael Hornak, Paolo Tettamanti.

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