Giovanna Guimaraes Email & Phone Number

Dublin, County Dublin, Ireland

• Promotes coffee consumption by educating customers, preparing and serving a variety of coffee drinks, along with pastries and cookies• Welcomes customers by determining their coffee interests and needs• Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, caffe latte, cappuccino, etc.• Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.• Maintains safe and healthy work environment by following organisation standards and sanitation regulations.• Improves quality results by studying, implementing changes; maintaining and improving the appearance of the store and coffee bar.• Training new member of barista level, using appropriate training materials• Ensure all coffee equipment is in good working order and report any fault as required• Till operation and cashing handling procedures

Dublin, County Dublin, Ireland

• Working in a fast-paced environment, serving over 250 customers per day in a friendly and helpful manner, ensuring high standard customer service• Supporting managers by supervising tasks, monitoring performance, ensuring adherence to company policies, and delegating work• Ensure the customers are of age to by checking their ID's before serving alcohol• Operate machines and equipment that ensure service efficiency• Ensure attention to details when presenting products• Responding to individual customer requirements and actively ensuring their needs are met• Provided waiting service by making recommendations and clarifying menu issues• Attended customer orders and delivered food and beverage to their tables• Dealt with cash and card transactions, operating the POS till system

Dublin, County Dublin, Ireland