Responsible for developing and maintaining customer relationships by handling different operative responsibilities. Processing, monitoring, and following up on customer purchasing orders.Ensuring effective service and administrative support to customers by providing material delivery information and following-up on the order status, informing actively customers and sales team in case of discrepancies. Providing information to customers about material lead times, product availability, pricing through efficient, prompt, and friendly communication with the aim of maintaining excellent customer service. Creation of invoices and corrections, if necessary, as well as returns of material.Scheduling visits to the showroom, leading material views & reservation of specific material. Solving customer issues from the order to delivery and maintaining customer account receivables.Providing customer support over the phone, face-to-face, and via email.Support the sales team by, preparing sample shipments for customers and end-users, checking stock of materials when requested, as well as highlighting any possible stock issues that may arise to help them achieve and exceed sales targets.

-Answer customer inquiries regarding various products for Air Innovations and Rejuvenate products over the phone and via email.-In charge of processing sales orders for accounts such as Walmart, Macy's, Costco and many more.-Figure out how to cut down on processing time by making use of a file that would shorten the processing time in manually creating sales orders and using it for uploading the tracking information on Walmart's portal.-Processed replacements, removal kits and courtesies for clients.-Figure out that the Starship (shipping program) had a checkbox that would automatically check a setting that would increase the price automatically. Once that setting was checked off in the main setting, the prices were now marked as Ground instead of Home Service saving the company about $2.00 per package that was sent as Home delivered. -Appointed to help in special projects for the Sales Department.-Assigned to manage the company's email portal for customer's inquiries.

Part-time assistant to the Customer Service, Accounting, Sales Department.-Organized and filed Accounting department paperwork.-Faxed, filed and scanned documents-Filed purchase orders for the Customer Service department.-Fulfilled sample orders to be shipped out, expenses tracking, organizing for the SalesDepartment.

Various projects:-Business Cards, Flyers, Postcards, Logo designs

In addition to performing administrative duties, responsibilities included:-Answered phones, file, scan documents-Input all customers information into database -Processed invoices to collect payment, taking care of any logistic aspects of arrangingmoving services once a job has been booked-Keeping track of company’s social media accounts -Call potential clients regarding arranging moving services-Any additional administrative duties as assigned

-Main function is to prepare sent artwork by customers for print: such as business cards, posters, pamphlets, magazines, newspapers or books. - Lay out the text and artwork, correct any formatting errors and ensure that the publication looks as intended. - In charge of preparing metal plates that are used by traditional printing presses to transfer words and images to paper.- Work closely with printer regarding jobs running and those pending. - On occasion, interact with clients regarding questions, orders and artwork concerns.

- Interact with various customers looking to purchase wristbands or custom made patches.- Modify and design custom made patches for Armed Forces, Non-profit organizations, Clubs, etc...

- Worked on company's website- Managed company's reports for clients- Light Admin duties: Answering phones, filing, etc...

-In addition to performing administrative duties, responsibilities included:-Assisting in the coordination and planning of parades, festivals, and other Company-sponsored events-Assisting in the preparation, organization, and distribution of press materials-Collecting and consolidating activity reports from PR Consultants throughout the United States-Maintaining and updating PR department’s budget-Managing logistics for major Initiatives Launch events in both New York City and Washington, DC.-Managed various tasks in the preparation and organization of Goya’s 1,000,000 lbs food donation and strategicpartnership with United Way in various markets.

Designed New Product Fact Sheets and various print advertising for trade-Worked on Corporate advertising for Public Relations department-Designed shelf strips, POP/POS catalogs, consumer flyers and posters for internal and external use-Worked on the design of "Goya Gives" branding and Goya / United Way t-shirt

-Performed administrative duties as well as managing invoices, ordering samples and price sheets-Assisted in consumer affair inquiries and acted as clearing house for processing brokers’ requests for marketing materials-Assisted with various projects on Goya's One World One Brand Expo in 2007

Redesigned the March Admission grid, and E-view Newsletter (March, April and May)-Designed a Visitor Survey for the Museum's special events-Designed name tags and Museum's membership cards

Interned with an editorial and publishing company-Worked on 3 coloring books for children- Modified digital images for high resolution output