Giovanna Sutkiewicz Email & Phone Number

Orlando, FL, US

Orlando, Florida, United States

Orlando, Florida Area

Orlando, Florida Area

The Walt Disney World Resort - The Magic Kingdom - The Emporium

-Performed as a Guest Service Manager in the second largest store in Walt Disney World overseeing & ensuring safety of 375+ Cast Members-Used good listening skills to analyze Guests needs and wants in order to provide exceptional Guest service-Built on sales expertise by marketing and selling merchandise to Guests from all over the world-Developed strong.

Disney's Hollywood Studios

-Performed 22 minute spiel for audiences of 70+ Guests at a time while ensuring safety procedures were followed -Maintained high levels of Guest service during stressful situations such as medical emergencies and ride evacuations -Received 7 Great Service Cards and an Applausagram (recognition from a Walt Disney World Guest) during program

St. Cloud, Minnesota Area

-Creatively marketed the Disney College Program: hosted information tables, distributed promotional materials, and organized events-Met individually with prospective students-Developed relationships with faculty members to act as liaison between Saint Cloud State University and the Walt Disney Company

Greater Nashville Area, TN

-Performed as ambassador for Music City by sharing knowledge of country music and museum-Connected with 100s of Guests/day in busy tourist environment

Greater Nashville Area, TN

-Researched and designed unique content for multi-million dollar real-estate company-Launched social media campaigns resulting in 300+ additional Instagram followers-Developed email template to effectively communicate and form partnerships with local businesses-Collaborated with team to create video content

St. Cloud, Minnesota Area

-Maintained relationships with 20 first year students-Served as a TA for 2 professors: facilitated presentations and lead discussions -Worked collaboratively on academic initatives with other peer mentors and faculty members

St. Cloud, Minnesota Area

-Served as an orientation leader as a sophomore, junior, and senior-Led school tours to large groups of incoming students-Facilitated ice-breaker games to groups of 50+ new students -Interacted with hundreds of student families while safely helping students move into dormitories

The Stefanie H. Weill Center For The Performing Arts

-Formally recognized for creating volunteer poster at volunteer gala event-Managed volunteer data using Microsoft Excel-Created marketing materials using Photoshop and InDesign-Organized and assisted with several events

Disney's Hollywood Studios

-Pioneered new magical moment at Tatooine Traders involving 'knighting' young Jedi Guests-Carried out personalized interactions with 100s of Guests/day in fast-paced environment-Assisted new Cast Members in becoming acquainted with store magical moments and safety plans-Received 11 Great Service Cards during program

Sheboygan, Wisconsin Area

-Worked with team to create youth reading programs at Mead Public Library -Facilitated games and activities for large groups of children-Provided exceptional guest service to library guests

Master Of Education (M.Ed.), Leadership And Organizational Performance

Master Of Arts - Ma, Professional Creative Writing

Bachelor'S Degree, Public Relations, Advertising, And Applied Communication

Activities and Societies: University Television Station: "Back to the Movies" Entertainment Show Lead Host, University Program Board: Live.

Certificate, Lyric Writing