Giovanni Jiménez E. Email & Phone Number

San José Province, Costa Rica

Tibas, San José, Costa Rica

Facultad de Ciencias Sociales │ Escuela de TurismoRecintos: Llorente y Heredia Grado: Bachillerato en Turismo− Cursos: Planificación del Patrimonio Turístico (TURI-106), Planificación del Desarrollo Turístico (TURI-112) Confección, Aplicación y Calificación de Pruebas de Grado para Bachillerato (Modalidad de Graduación)

Vázquez De Coronado, San José, Costa Rica.

 Profesional Independiente, Emprendimiento Familiar. Funciones Multidisciplinarias para las diferentes marcas del Grupo Empresarial, actualmente 5 marcas. JIMESQUI Asesorías: Administración, Planificación, Operación, Mercadotecnia, Capacitación y Contabilidad. Coordinador de Proyectos y Asesor Especialista en Turismo & Ecoturismo. Traducción Español-Inglés (Escrita y Simultánea). Co-creador del Programa “Bloem by JIMESQUI Asesorías”. Clínica Integral Ananda – Fisioterapia y Rehabilitación: Administración, Planificación, Mercadotecnia y Contabilidad. Mangata: Administración y Planificación. El Mapache MiniMarket: Administración, Planificación, Operación, Mercadotecnia, Capacitación y Contabilidad. Coordinación de Labores con Equipos de Trabajo Multidisciplinarios de 1 - 10 pax.

San José, Costa Rica

Faculty of Social Sciences │ Tourism School Degree: Tourism with an Emphasis in (Bachillerato): a) Ecoturismb) Travel Agencies & Touristic Transportations Managementc) Hospitality & Restaurants− Courses: Tourism Heritage Planning (T-011), Tourism Development Planning (T-028), Ecotourism Basics (T-049), Administration of Natural and Cultural Resources (T-051) Thesis Tutor & Reader │ Degree: Tourism with an Emphasis in (Bachillerato) a) Ecoturism / b) Travel Agencies & Touristic Transportations Management / c) Hospitality & Restaurants Thesis Tutor │ Degree: Administration of Tourism Companies (Licenciatura)

Tibás, San José, Costa Rica

 Specialist in Tourism Industry. Management of New Clients Attraction: Portfolio Development in Tourism. Customer Service for Portfolio Customers: Extension of Services. Colaboration in Operations, Marketing and Administration.

San Antonio, Cornado, San José. Costa Rica.

 Contract for Professional Services (Independent Professional). Co-Founder, Family Business, Adviser´s Office on: Accounting, Administration, Marketing, Training and Tourism.  Supervision of Staff/Collaborators (3 pax). Functions of Co-Administrator of the Company. Development of Procedures for: Attention and Customer Service (Telephone Answering Protocols, Intercom, Email, Messages, etc.), Management of Accounts Receivable, Preparation of a Portfolio of Services and Proposals for Professional Services/Contracts, E-Marketing (Web Page, Social Networks, Creation and Database Updating, Design and Sending of Communications), Electronic Invoicing and Deductibility of Purchases and Expenses, Server and Equipment Management (Hardware), Research and Purchase of Equipment (Computer), Costing of Products in Restaurants, Induction of Collaborators , among others. Specialist in charge of areas: Marketing & Tourism. Desing and confection of:− Commercial Image of the company (Design of “Pseudo Brand Book”), Initial Commercial Image of the Business Group (JIMESQUI Business Group with Brands: JIMESQUI Consulting, Physiotherapy and Rehabilitation – Licda. Maylin F. Jiménez E, M&G's Bakery) , Web Page, Social Networks (Facebook, LinkedIn, Google My Business, WhatsApp Business, YouTube), E-Marketing (Graphic Design and Videos, Writing Communications and Sending to Database), among others. Co-Specialist (team with Director) in areas: Accounting, Management and Training. In charge of Investigation, Interpretation, Set-Up and Implementation of IT:− Costa Rica´s Electronic Invoice Software-Sales Point-Inventory, CRM, Management, among others. Knowledge in presentation of Various Procedures before:− Ministry of Finances (Tax Forms, TRAVI, ATV, EXONET), MEIC (PYME Registration), Ministry of Health (Sanitary Operating Permit), Municipalities (Patents), FIFCO (Platform for Downloading Electronic Invoices), INS y CCSS (spreadsheets), among others.

Tibas Y Heredia

Faculty of Social Sciences │ Tourism & Hospitality School Degree: Tourism (Bachillerato)− Courses: World´s Tourism Geography (TURI-101), Costa Rica´s Tourism Geography (TURI-103), Costa Rica’s Natural History (TURI-107). Degree: Bachelor in Tourism with an Emphasis in Ecotourism Management (Licenciatura)− Courses: Management & Operations in Ecotourism (TAEC-235), Planning & Commercce in Ecoturism (TAEC-236).

San José, Costa Rica

Faculty of Social Sciences │ Tourism School Degree: Tourism with an Emphasis in (Bachillerato): a) Ecoturismb) Travel Agencies & Touristic Transportations Managementc) Hospitality & Restaurants− Courses: Tourism Companies Management (T-015), Tourism Heritage Planning (T-011), Tourism Development Planning (T-028). Degree: Bachelor in Tourism with an Emphasis in Tourism Companies Management (Licenciatura).− Courses: Tourism Policy and Planning (T-038), Project Formulation and Evaluation (T-037).

San Pedro Y Heredia

Faculty of Business Sciences and Hospitality │ Tourism School  Courses: Bachelor in Tourism with an Emphasis in Hospitality & Restaurants (Bachillerato)− Courses: World´s Tourism Geography (BAV-04), Costa Rica´s Tourism Geography (BAV-08), Project Formulation and Evaluation 00-Tourism Development Planning- (BAV-51). Courses: Bachelor in Tourism with an Emphasis in Tourism Companies Management (Licenciatura)− Courses: Tourism Services Marketing (LTA-08), Tourism Policy and Planning (LTA-11), Project Formulation and Evaluation (LTA-10). Graduation Thesis Tutor on Bachelor´s Degree in Tourism with an Emphasis in Tourism Companies Management (Licenciatura). Accompanying Professor of Costa Rican Students in International Program ULatina - UNI (University of Northern Iowa, USA) │ Culture and Intensive English Program: Culture, Language and Sustainability Immersion Program (April 24th – May 4th 2018). Panelist Professor of American Students in International Program ULatina - UNI (University of Northern Iowa, USA) │ Performed activities: − Costa Rica Tourism Geography and Conservation Areas System (Lecture).− The Model of Sustainable Tourism in Costa Rica (Lecture).− Sustainable Practices in Costa Rica & ULatina VS United States of America & UNI (Workshop).- Mayor Degree in Tourism with Emphasis in Tourism Companies Administration - Degree on Tourism with Emphasis IN Hotels & Restaurants- Advisor in Thesis for Mayor Degree in Tourism with Emphasis in Tourism Companies Administration

San José, Costa Rica

 Specialist in Charge of areas: MICE (Meetings, Incentives, Conventions and Events), Marketing and Sustainability. Team with Director in proyects to clients: − Proccess to obtain the Certification of Sustainable Tourism (CST) of The Costa Rica´s Tourism Board (ICT) for Croc’s Hotel - Resort & Casino.− Planing: Logistic & Operation and Marketing & Sales for Latin American Regional Assembly of Asociación Mundial para la Formación Hotelera y Turística (AMFORHT Costa Rica).− Planning of Creation of Manuals and Job Profiles for Belmar Hotel.

San José, San Pedro, Los Yoses

 Logistical/Operative Planning and Participation as ACOPROT Staff in various Special Events, such as: Congresses, Assemblies, Trainings, Talks, Conversations, among others. Planning and Operations Staff of EXPOTUR (Costa Rica´s Travel Market), editions of years 2016 and 2017. Attention to Markets: America, Europa, Asia and Oceania. Supervisor of International Sales Team (Call Center) for EXPOTUR edition of year 2016 & Manager for edition of 2017. Invitation of International Buyers by Electronic Media & Call Center in order to attend EXPOTUR (2016).  Process of Marketing for EXPOTUR (2017): Investigation and searching, identification, analyzation and invitation of International Buyers (Wholesalers, Travel Agencies, Retailers, OTA’s, MICE, etc) in order to attend the country´s touristic event. Investigation and searching, identification, analyzation and invitation of Hosted Buyers. Defend of candidates for approval of the Commission of Hosted Buyer (integrated by representatives of ICT, ACOPROT, CANATUR, CANAECO, ProImagen, Costa Rica Convention Bureau, etc). Buyers Operation for EXPOTUR (2017): Design and Supervision of Pre and Post Inspections (8 Tours of Familiarization), Gestions and Approval of RoudTrip Air Tickets for Hosted Buyer (35 countries), Supervision of Transportations: Transfer In (16 Official Hotels) & Routes from Official Hotels/Venue on Event Days (6 routes), Assignation and Planning of Rooming List (135 delegates) and Supervisor of Official Activities (Welcome, Closure and Thematic Cocktails).

Santa Ana, San José

 Attention to Markets: European Tourists (Germans, Austrians, Swiss, Poles). Responsibilities of Management and Finances of the Travel Agency. Process of Reservations and Operations with Providers (Hotels, TTOO, Guides, Transportation). Attention and Guidance for One Day Tours.

Coronado. San Jose, Costa Rica

INBio (Instituto Nacional de Biodiversidad)Naturalist Guide in INBioparque │ January 2011 – November 2015 Contract for Professional Services (Independent Professional). Attention to Markets: North American, European and National Tourists, Groups of Students of Schools, High Schools, Colleges and Universities.FUNDAZOO (Fundación Pro Zoológicos)Guide in Parque Zoológico y Jardín Botánico Nacional Simón Bolívar & Centro de Conservación Santa Ana | March – November 2012 Contract for Professional Services (Independent Professional). Attention to Markets: National Tourist, Groups of Students of Schools, High Schools, Colleges and Universities.Grupo CedrelaGuide on Educational Tours in Costa Rica | March – November 2012 Contract for Professional Services (Independent Professional). Attention to Markets: National Tourist, Groups of Students of Schools and High Schools.Consultorías Ambientales SURÁEnvironmental Educator on Educational Tours in Costa Rica | April – November 2012 Contract for Professional Services (Independent Professional). Attention to Markets: National Tourist, Groups of Students of Schools and High Schools.

Uruca, San José - Costa Rica

 Attention to Markets: North American, European and National Tourists.  Call Center for Direct Client bookings. Process of Reservations for Clients of Tour & Travel Executive & Online Travel Agencies (OTA’s). Support on Bookings of Corporate Executive.

Uruca, San José - Costa Rica

 Attention to Markets: North American, European and National Tourists,  Call Center, Email, Chat Web for Direct Client bookings on Night Shift. Process of Reservations and Operations with Providers (Hotels, TTOO, Transportation and OTA´s). Support for International Sales & Operations Department.

San José, San Pedro-Los Yoses

 Attention to Markets: America, Europa, Asia and Oceania. Staff of EXPOTUR (Costa Rica´s Travel Market), edition of year 2013. Invitation of International Buyers by Electronic Media & Call Center in order to attend EXPOTUR. Control Tower Supervisor (Transfer In: ATO SJO – Official Hotels). Official Activities´s Supervisor & Guide (Inauguration, Welcome Cocktail, Art City Tour y Clousure Cocktail).

Moravia, San José

 Attention to Markets: North American Tourist. Support in Management and Finances for General Manager. Support for Operations Department. Support in Proccess to obtain the Certification of Sustainable Tourism (CST) and Touristic Declration of The Costa Rica´s Tourism Board (ICT).

Master, Direccion De Empresas Y Gestion De Proyectos

Bachelor´S Degree, Tourism With An Emphasis In Ecotourism Management

 Graduation Thesis: “Proposal to Design a Frogs and Butterflies Natural Touristic Theme Park, in Vázquez de Coronado. San Jose Costa Rica "