Performance Improvement & Data AnalyticsMarch 2019 – January 2020Transformation Program:European Global Optimization Program finalized to support C-Levels to evaluate a Strategic Cost Management scenario with several initiatives of Painful Process Mapping, Organizational sizing, Assessment of Automation Levers (RPA, ML etc.) and Data Base Cost Reduction. January 2018 – February 2019Data Quality Management: Regulatory convergence program towards to the compliance with BCBS 239 principles in terms of Risk Reporting Data Quality Management (Credit & Liquidity Risk). Main work streams finalized to Data Governance Framework set up, defining Roles & Responsibilities and the operational infrastructure of Data Governance Office, throughout: Data Governance process engineering and internal policies formalization, Change Management and Organizational Evolution, Control and Quality Certification Framework (i.e. SLA definition) enhancement and Data Lineage definition.

Performance ImprovementOctober 2016 – December 2017Implementation of Converged Reporting Space and Organizational Set up: International Program for the implementation of Finance and Risk Reporting tool. Main work streams finalized to business requirements definition, data feeding rules identification, architecture design, mapping of the Reporting Processes, definition of new roles with the introduction of a new Reporting tool and Integrated Architecture, Change Management and Organizational Evolution.March 2016 – September 2016 Management Accounting implementation tool Main work streams finalized to standardize and detail Management Accounting reporting views (i.e. Activity & P&L Metrics, Operating Costs & FTE detailed by Department), reduce the manual effort dedicated to report and consolidate resultsMarch 2015 – February 20161) Strategic Cost Management and Organization Sizing: Strategic Cost Management: Strategic Cost reduction project to support the CEO in a Re-organization program. Activities finalized to Cost baseline analysis (cost break-down and trend analysis), Benchmarking and Master Plan with the relevant initiatives of Cost Saving.Organizational Sizing: Organization Sizing project finalized to Mapping activities and resources skills, sizing of the operational structure and define the target solution.2) Reporting and BI: Implementation of a dashboards to evaluate the results of a new tool for the calculation of the net deposit and the performance of Sales Network. Activities finalized to business requirements definition, Dashboard implementation with QlikSense tool and Training Workshop.March 2014 – February 2015Performance Management: Organizational Model definition to evaluate the performances of all departments. Activities finalized to definition of business requirements for the implementation of KPI Model and tool, benchmarking for the choice of a target solution for processing dashboard for reporting intended to Top management.

Provide expertise for IT infrastructure (eg servers, network), application infrastructure and related services (eg Business Continuity) throughout the lifecycle of an agreement, the terms, conditions and technical standards established by contract. Provide technical assistance and solutions pursuing the deal.