Giovanni Serafini Email and Phone Number

PROJECT LEADER activity on the project ‘Campagna CUD’ (CUD-Campaign) (CUD- Unique Certificate of Worker) .The ‘Campagna CUD’ project was nominated for EGOV 2014 award inside the project ‘internal efficiency and semplification ( make it leaner and faster administrative action )’.PROJECT LEADER activity on the project ‘Contact Center INPS’. Support activities, monitoring and ongoing maintenance applications operating in the Contact Center INPS charged to the group Eustema.Appreciation note for the work carried out on the Contact Center to the entire executive team from INPS .Project Leader activity on Hermes procedure in the Lotus Notes domain for the management of messaging Official inps between various venues.Project Leader activity on PaperLess project: ‘ Management of internal communications of the operating structures of the institution ’. PaperLess is a procedure developed in Lotus Notes, which automates the method of internal communication of the operating structures that normally occur through the use of forms and paper models. Dematerialization of the INPS archive PENSIONS of Viterbo. Management of the experimental project of dematerialization of INPS 'paper archives of the office of Viterbo

Activities of Project Manager. Support the sales organization in order to increase the activity on the customer. Interacting with the technical managers of the customer to define the areas of project intervention. Collaboration with the Technical Managers in the supply and management of the projects on the customer. Collection of the document 'Summary Activity / Hours worked, Allowances and Transfers in the month' of resources on projects TIM Eustema present at the site of ITTelecom S. Palomba. Validation of hours to be paid to suppliers, in terms of orders issued by the client. Identification of training needs of the resources, adapting to the needs of the project.

NPCE - New Platform for Electronic Communications : technical support activity to develop and to anlize at PosteItaliane (Chief Information Office- Information Systems Development - Bu Mail), on the project NPCE, study and realization of the operating architecture of the new Electronic Communications Platform (Logical architecture and architecture Physics) Provisioning of creating documents for the preparation of various certification and production environments, study for the construction of a system for Monitoring of 'Technological entire chain of service telegrams NPCE. Activities Certification (Upgrade NPCE and Stress Test). Activities to support the structure of certification for the preparation of hardware environments, install the packages infrastructure (OS, service packs, SQL Server 2005 SP1, BizTalk 2006), the installation of the platform NPCE, installation of all packages applications (NPCE, LOL, tELEGRAMS), all the uninstall procedures, and to restore the old system of telegrams-NPCE. Realization of the document usecase TEST, test use cases and stress in order to experience the various features of the web application Telegrams and substrate backend platform of Electronic Communications, stress testing, and functional testing in collaboration with the structure certification, execution of functional tests on PGO certification, functional tests to SC (Central System), together with the Microsoft development group for the drafting of functional Requirements and Technical Specifications. Support to all development activities and certification for transition to production of the new architecture of NPCE.

Technical contact only to the final customer for the collection activity requirements. Collecting user requirements, contextualization of basic products, product configuration based, functional requirements gathering, gathering information on how to interface technique (ASP) protocol RUPAR for integration with logging systems RUPAR through meetings with the client, implementation processes authorization. Analysis of system functionality required in the contract for document management: Versioning of documents; Management check in, check out; Security levels; Archive Manager; Archiving with key fields; Full Text Search; Management scanner; Logging (computer support); Email Management; collation; Assignment; Processing and research papers; Managing OCR; How to integrate with other systems; substitute Storage Management (ASG); Management informal documents. Implementation of the 'Test Plan' for system testing of the project in order to test the correct functionality and prestazionalità software products, as a result of their installation, in adherence to what is described in the project documents, concerning the area of workgroup.

Project to migrate all applications made on INPS platform departmental AS / 400 towards architecture WEB (NET platform), while maintaining the original features. Conversion of sources Cobol IBM AS / 400 provided by INPS, through the tool. Analysis of the consistency of the code. Adaptation of the output produced by the environment DOT.NET (Cobol Fujiithsu). Unit Test modules. Test validation of applications

M.I.B.S.(Mobile Integrated Billing System): integrated billing Consumer GSM and TACS. Provides technical support and analysis exercise on the project at Telecom Italy TIM MIBS (Mobile Integrated Billing System) billing system integrated Tim mobile subscribers (GSM and TACS), contracts Multibusiness and Consumer. Activities of the first level of analysis carried out on complaints or reports of customer checks carried out on the database, monitor and support the implementation of the billing processes, production flows post-billing software environment and the passage of exercise. Analysis traffic configuration, analysis of objects billing associated with the various types of traffic, traffic analysis association discountable, rejuvenation of the file traffic deviation. Support CED during the execution of all phases of the billing process. Analysis scraps acquisition processes for subsequent retrieval request to affected systems (DPPS, NAT, SIA / CR, etc..). Verification and certification of records / streams in / out external systems (DASH, SAP, SIA / CR, SSCF, DPPS). Customer support internal BU, controls pre-invoicing, billing controls, controls post-billing. Interface and coordination of CED groups TIM, ENDEVOR, DBA, photofinishing ITT Naples. Analysis and preparation of accounting reports for administrative and documentation containing the closing of accounts to be provided to FC. Analysis and resolution faults in operation.

ACM Advanced Customer Management: Analysis and technical support to the various phases of development of the components of Sales Management, negotiation and Incentives Management System ACM (Advanced Customer Management) that is part of the New Platform Marketing, process support Customer Relation Management of Telecom Italy. He specializes in the customization of packages BFO (BAAN Front Office) and Trilogy, alignment of business operating environment with the experimental testing and development of business integration between the various procedures ACM, in particular between Baan Trilogy and Baan front Office and front Office and Vantive, the creation of design documentation of the acceptance test execution of the same

Printing Caps Commissions: technical support in AS / 400, has carried out a study of an ACCESS database environment in the Chamber of Deputies for the service fee.

GIR/TD - Project Management Integrated Data Transmission Complaints of software development and implementation of acceptance test application procedures in Cobol CICS and DB2 environment at Telesoft Via FAUSTINIANA 21 support the testing performed by the developer with Telecom assistance activities and alignment of the MVS environments .

I.N.A.I.L Project. Securities - software development activities and production acceptance test of the application procedures in Cobol CICS and DB2 environment.

B.N.L. Credit recovery: software development activities and production acceptance test of the application procedures in Cobol CICS and DB2 environment

Project Maintenance of the aircraft fleet: software development and implementation of acceptance test application procedures in Cobol CICS and DB2 environment

Checking for update events: software development activities and production acceptance test of the application procedures in Cobol CICS and DB2 environment.

EFIBANCA Credit recovery: software development activities and production acceptance test of the application procedures in Cobol CICS and DB2 environment.