Giovanni Bautista Email and Phone Number

• Supervise and coordinate the schedules, workflow, and responsibilities of various departments on a day-to-day basis. • Hiring, training, and evaluating employees, as well as providing communication between departments and other human resource functions. • Responsible for the success and profitability of the station. - help determine and meet the financial goals of station owners and stake holders. - work with accountants and bookkeepers to track purchases, cash flow, and profits; prepare budgets; and maintain accountability. - Plan and prepare events to promote the station. - work closely with sales managers and advertising sales staff, general manager, traffic manager, content manager, and others. - maintain the work environment, personality, and financial viability of the business.- make all of the final decisions when it comes to what content is aired, what song are to be played, what news stories are included and more. - delegate various responsibilities over to each radio DJ and producer in charge of their own shows. • Have enough technical knowledge to understand the operation of all station equipment. - in-charged with facilities management and make decisions regarding the purchase of new equipment that may follow industry trends. - ensure program and technical employees comply with local and national broadcasting regulations and other laws.

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• Direct and coordinate activities of personnel engaged in preparation of radio station program schedules and programs. • Plan and schedule programming and events for station promotion • Check completed program logs for accuracy and conformance with KBP rules and regulations.

Real Estate Appointment Setting and Email Correspondence

Specialization:• Six Sigma• Process Improvement In Progress:• Masters In Management in Bicol University Graduate School

Specialization:• Six Sigma• Process Improvement• Project Management• Sales• Customer Service• Email Marketing/Research• Coaching/Mentoring • Search Engine Optimization/Research• Email CorrespondenceInterest: • Business DevelopmentAchievements: Through Six Sigma Project:• Reduced production wastes (Hardbounces) from 13.5% in December 2013 to less than 5% in Mar 2014.• Increased sales from December 2013 to 120% by Mar 2014.• Eliminated the rework due through the Six Sigma Project. • Client saving estimated Php 100,000.00 because of the Six Sigma Project that was implemented.• Put in place action plans to counter occurrence of the same production issues. As a Unit Sales Manager:• Changed the previous Sales Team Set Up which resulted to better production, shorter TAT, better conversion and more efficient team. • New Sales Team Set Up reduced client's expense by removing the Support Team.• Reduced team idle time with the new team set up. Responsibilities: 100% Delivery of all Monthly requirements, goals, achievement of the client’s targets. Manage day-to-day operations and deliverables. Lead the effort to consistently improve processes.Actively manage the staff, support, motivate, and retain an outstanding team. Manage communication. Ensure compliance with company’s policies and regulations.

- LEAN Six Sigma Greenbelt Certified.- Taking up Masters in Management.

• Greenbelt Six Sigma Trained (project is ongoing)• Manages Seven Teams with more than 80 agents. • Oversee and Facilitates operation of the shift to ensure operational excellence.• Communicate, implement and ensure compliance of the company's guidelines and policies. • Oversee and perform operational approvals like: review and approve email templates to use, correspondence and communications with client, monitors errors and looks for solutions to prevent the error from happening again, make schedules, analyze reports, make suggestions to make each team and each employee more effective and productive. • Manage operation related issues and complaints with strong basis on company policy and client’s requirements. • Work closely with the Team Leads on resolving operation related issues.• Trains and familiarize start up projects/initiatives. Helps select and train agents for new projects.• Designed/Revise/Continuously improve the Email Correspondence Training Manual.• Oversee the training of new hires on work procedures and policies.• Conduct performance reviews of Team Leads in accordance with the company policy.• Oversee workforce activities across different verticals. • Assign/Re-assign agents/teams to projects.• Make routine schedules for teams, leads and individual contributors. • Make schedules for in-house recreation and entertainment. • Facilitates/Oversee special and side projects from client. • Make schedule leaves with strong basis on workload and client requirement. • Designs effective/functional seating arrangements for each vertical.

- Radio DJ- Host radio programs from Sunday - Friday 5:00-9:00 pm. - Produce Radio Commercials. - Host events