Giovanni Dominguez Email and Phone Number
Giovanni Dominguez work email
- Valid
- Valid
- Valid
- Valid
Giovanni Dominguez personal email
Giovanni Dominguez phone numbers
I'm truly passionate about my current position and I'm always eager to connect with different clients. I enjoy all aspects of my job, but the relationship I build with my clients is what I love the most.I'm always interested in connecting with former colleagues as well as meeting new people so feel free to connect with me.
-
Senior Product ManagerDayforceFort Lauderdale, Fl, Us
-
Senior Product ManagerUkg Mar 2024 - Present -
Senior Business AnalystUkg Aug 2022 - Mar 2024- Gather and analyze data related to business processes, customer behavior, and industry trends. Utilizing databases, spreadsheets, and other tools to extract insights that can be used to drive decision-making.- Working with stakeholders to identify business needs and requirements. This involves conducting interviews and surveys to understand business processes and identify areas for improvement. - Facilitating communication between business and technical teams, to ensure that everyone understands the requirements and goals of a project.- Monitor project progress to ensure that business requirements are being met and that the project is on track to meet its goals. Also tasked with managing project risks and dependencies.- Proactively identifying opportunities for continuous improvement in business processes and systems. This usually involves working with stakeholders to identify areas for improvement and implementing changes to achieve better outcomes.
-
Team LeadUkg May 2021 - Aug 2022- Responsible for managing a team of customer support representatives, including training and coaching team members to ensure they are providing high-quality support.- Provide support to customers via email or phone, especially during peak periods or when the team is short-staffed.- Responsible for setting performance targets for the team and monitoring their progress towards those targets. Develop and implement strategies to improve customer satisfaction, reduce response times, and increase first-call resolution rates.- Monitor customer feedback, such as ratings and reviews, to identify areas where the team can improve.- Manage escalations, such as complaints or complex technical issues, ensuring that they are resolved quickly and effectively.- Produce regular reports on team performance, such as response times, resolution rates, and customer satisfaction scores. Analyze this data to identify trends and areas for improvement.
-
Senior Software SpecialistUkg Oct 2020 - May 2021
-
Software Specialist IiUkg Aug 2020 - Oct 2020
-
Software Specialist IiUltimate Software May 2019 - Aug 2020Weston, Fl, Us -
Software Specialist IUltimate Software Oct 2017 - May 2019Weston, Fl, Us
-
Customer Success SpecialistUltimate Software Aug 2017 - Oct 2017Weston, Fl, Us- Successfully completed 10 week Rising Stars training program.- Rising Stars consisted of soft skills evaluations, written skills assessments, and product knowledge surrounding UltiPro.
-
Consumer Outreach - Group AdministrationRoyal Caribbean Cruises Ltd. Feb 2017 - Aug 2017Miami, Florida, UsThe main purpose of the position is to support the sales and service teams by handling all administrative work. Responsible for reconciliation of all financial transactions for group business, including but not limited to cross-referencing of payments, processing refunds as necessary and ensuring accurate pricing. The duties of this position are multifaceted and require an individual that can balance a busy workload, and be able to quickly shift focus -
Consumer Outreach - Group SalesRoyal Caribbean Cruises Ltd. Jan 2015 - Feb 2017Miami, Florida, UsAssist guests with booking and servicing reservations of 8 rooms or more. Managing the group financials between all reservations and any private social/business functions on board the ships.
-
ServerThe Cheesecake Factory Nov 2013 - Jan 2015Calabasas Hills, Ca, Us -
Live Data EntryCbs Interactive Oct 2012 - Oct 2013San Francisco, Ca, Us
Giovanni Dominguez Skills
Giovanni Dominguez Education Details
-
Florida International UniversityHospitality Administration/Management -
Broward CollegeGeneral Studies And Humanities
Frequently Asked Questions about Giovanni Dominguez
What company does Giovanni Dominguez work for?
Giovanni Dominguez works for Dayforce
What is Giovanni Dominguez's role at the current company?
Giovanni Dominguez's current role is Senior Product Manager.
What is Giovanni Dominguez's email address?
Giovanni Dominguez's email address is gi****@****are.com
What is Giovanni Dominguez's direct phone number?
Giovanni Dominguez's direct phone number is +195498*****
What schools did Giovanni Dominguez attend?
Giovanni Dominguez attended Florida International University, Broward College.
What skills is Giovanni Dominguez known for?
Giovanni Dominguez has skills like Customer Service, Hospitality, Leadership, Restaurants, Time Management, Food, Hospitality Industry, Customer Satisfaction, Microsoft Office, Teamwork, Computer Proficiency, Microsoft Excel.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial