Giovanni Milo Email & Phone Number

Naples, Campania, Italy

Naples, Campania, Italy

Key Responsibilities Data Visualization project coordinator and Designer Email CRM Strategy & Best Practices CRM Performance Reporting, Multi-channel campaign reporting Performance automated reports development Client relations management Data Analysis from CRM and Insights reportingKey Achievements  Improved productivity of the performance team.

London, United Kingdom

CRM Specialist for the worldwide market leader in the Imaging Business,Europe HQ.B2B/B2CKey Responsibilities− CRM Email B2C/B2B Campaigns, Marketing triggered Journeys, Lifecycle Plan− CRM Projects Manager− Reporting and Business Insights− External Stakeholders liaison (Country Branches, Agencies)− CRM analytics Dashboard developer− 1st/3rd party Data.

Londra, Regno Unito

As part of the Marketing Data Operations team, I create both operational and management reports for a variety of marketing functions. Gathering data from different sources such as CRM (Salesforce), Event Management platforms as well as GA and translating it into powerful data visualizations. Working with teams across the globe to deliver actionable and.

London

IT Business that deal with Sales, Repairs, and Refurbishment of Apple brand IT devices (Electronic Devices)Key Responsibilities  Sales – Customer Relationship Management IT Business Solutions  IT Problem Solving / Repairs Administrative Tasks, Data Management  Customer Enquiries / 1st Line IT Support Key Achievement - Implemented Custom Database in.

London, UK

Business that deal with Sales and Repair of refurbished Music and Sound Equipment in store and online.Key Responsibilities  CRM / Customer enquiries  Customer Data Management E-Commerce website design and management Digital marketing strategies for E-Commerce website Amazon / Ebay.uk Account Administration Key Achievement - Implemented Custom Database.

London, United Kingdom

Achievements:- 110`000$/Month Generated Revenues For the Company Through Sales- 100% Positive Feedback from Customers Reviews ( Most of them > 8/10 Rating)Main Duties:Sales – Visual Standard Maintenance – Customer Journey Care – Items Returns – Carriers Contract activations – Troubleshooting – Problem Solving – IT Advices – Business Services Introductions.

Napoli, Italia

Achievements:- Customer Feedback 95% Positive (85% > 8/10 Rating)- Improved Revenues generated from Business Re-Modelling- Second Assistant Manager Role achieved after one yearMain Duties:Customer Service – IT Solutions – Problem Solving – B2B Relationships – Supplier Relationships – Customer Enquiries – Ebay.uk Account Admin – Marketing Mix Strategies