Manage the relationship with Navitaire air and rail customers across Europe, Middle East and AfricaResponsible for customer performance and compliance reports, new product sales, product enhancement requests, projects and new Sales opportunities, accounts receivable billing and collections managementDevelop existing accounts by proactively identifying new business opportunities, promoting company's products in a consultative way and developing excellent rapport with customers' CxOs.Act as prime point of contact with customers' CxOs, proposing solutions and enhancements to any systems or service-related issues and becoming the voice of the clientManage relationship and joint business opportunities with Amadeus VPs and Sr Execs in EMEA

Manager, Transportation Management Consulting – Sales and Delivery• Design and implementation of e-business portal and call center portal to support airline passenger services, including analysis, design, implementation and sales to airlines in Europe and LATAM• Definition of the strategy for Core Passenger Systems (RES/INV/DCS) and Distribution for ten airlines, within the scope of an international airline association, including global vendor evaluation• Sale and implementation of a check-in CLF solution for a Spanish regional airline• Redesign of the FFP’s system of a leading European airline, modelling business processes within the Partner-, Program- and Award-Management business areas• Design and implementation of the relationship framework between central services and regional control centers of a leading European ATC service provider• Evaluation of a new model for an integrated flight operations platform for the charter airlines of a leading European Tour Operator

A.T. Kearney, Management Consultants, Senior Associate•Definition of merger strategy and evaluation of cost reduction opportunities for two trunk airlines of a Mexican air transport holding•Design and implementation of a company-wide coordination model for a leading European airport operator•Evaluation of business opportunities in IT&T services at airports for a Spanish construction group•Design and implementation of a Key Account model for a large European airport operator•Development of a Market Study of the Ground Handling industry and identification of growth opportunities for the GH Division of a European flag carrier•Evaluation of sourcing initiatives to reduce costs of forging parts for turbines for a German multinational leader in the Power Generation industry•Leading the Italian and UK stream of an international strategic sourcing project in road transportation services for a French multinational group

Booz Allen & Hamilton, RomeSenior Business Analyst•Design of the bid evaluation model within the scope of the privatisation process of a primary European airport operator•Data and process analysis within the scope of a strategic sourcing project for the Italian Ministry of Treasury aimed at improving purchase of general services (office material and furniture, photocopiers, telecommunications, etc.), achieving savings of up to 40% with respect to current spend

ALITALIA, Linee Aeree Italiane, RomeAnalyst in the Department Organization of Airport ActivitiesData evaluation and process analysis in various projects regarding:•Technical Operations (Hydraulic Component Shop, Line Maintenance at Hub Fiumicino, New Hub Malpensa, Cabin Quality, BPR Logistics, implementation of new software systems, cooperating with SABRE Decision Technologies)•Flight Operations (JAR-OPS 1 Impact on Pilot Training)•Customer Service (stations organization analyses using SABRE StaffPlan System)