Responsible for the overall management, planning and delivery of large and complex projects/programmes.Main responsibilities:• Check, monitor, supervise the progress of projects ensuring the delivery of what was contracted.• Coordinate the evolution and execution of projects, also supporting and/or acting as Project Manager and/or Subject Matter Expert depending on the complexity, size and thematic of the managed project(s).• Ensure that the dimensions of the project (times, costs, quality, risks) are effectively balanced and intervene, where necessary, in a preventive manner.• Establish relationships of mutual trust and satisfaction with internal and external project stakeholders, acting as a single point of contact for customer representatives.• Monitor and manage the financial and economic data of the project ensuring the achievement of the set objectives, with periodic verification of the KPIs and the progress of the program.

Engaged, as a Project Manager, in “Products and Services” department in the periodic process of development and release (Canvas) of products and services offered to consumer customers; main activities:- Gathering and analysis of products and services requirements from all the involved departments (Sales, Marketing, CRM, Legal Affairs and Administration) and translation of the requirements into configuration requests for the technical departments- Reengineering of processes related to the management of interconnection charges

- Engaged in the “Statistics” department of a publishing company for the development of a WEB-based application to support the planning of sales; main activities: - user requirements gathering and analysis, functional and technical analysis - management and support of the release of the newly designed application (test, user manual, user training) - development of reports (in Business Object) - Engaged in the revision of business processes of a publishing company for the entire sales cycle and part of the procurement process; design and development of the company's management platform to support new processes; main activities: - user requirements gathering and analysis, functional analysis - new processes design - coordination of the functional analyst team