Gi Soo Pak Email & Phone Number

Beverly Hills, Ca, Us

Beverly Hills, California, United States

Dallas, Texas, United States

- Day-to-day supervision adhering to the policies and procedures for a $25 million storefront.- Oversee and manage inventory valued at $17 million.- Create long-term initiatives that further the company’s overall goals.- Assess and analyze budgets to find ways to minimize expense costs.- Identify potential problems and work to find solutions to maximize efficiency and revenue.- Engage in continuing education and train 17+ employees on new operational-related updates.- Lead daily touch bases to designate tasks and duties for the Heart-of-House team.- Hire, train, and manage all employees.- Monitor inventory levels and place new orders on a weekly basis.- Conduct daily inventory counts and audit any discrepancies. - Comply with the opening/closing procedures per company’s standards.- Survey all operations and maintenance of all facilities and equipment.- Organize back of house to comply with OSHA and loss prevention guidelines.

Hanover, Maryland

• Performed on-site and remote access troubleshooting to diagnose and resolve hardware and software-related issues• Served as a technical liaison that collaborates between management and a third-party POS provider• Installed, configured, and managed software/hardware according to company’s specifications• Implemented and updated networking maps for multiple retail businesses• Developed education and training guidelines for new software and hardware functionalities• Provided support to users and being the first point of contact for error reporting • Created/ran SQL scripts and batch files to update DB tables from Excel files• Maintained ticket records and logs of repairs and fixes daily

Mclean, Virginia

• Supervised and audited inventory for a $15 million luxury jewelry business storefront.• Analyzed root causes of operational malfunctions and provided resolutions through in-depth research.• Handled escalated issues and followed up on outstanding issues promptly. • Navigated through the KWI retail based POS system to complete transactions, requests, and inquiries.• Evaluated current operational processes and recommended improvements to achieve maximum results.• Responsible for communicating any deficiencies in supplies and materials.• Ensured adherence at all times to Company retail operating and security procedures.• Completed all Company paperwork accurately, in line with company procedures, within appropriate deadlines.• Led by example and ensured each customer got affirmative brand experience.• Maintained and implemented client focused culture, stimulated business and sales through maximizing skill set and talent of sales staff.• Designed and established consistent methods to communicate effectively with Store Manager.• Properly followed the opening/closing procedures per the Company's standards.• Carefully handled High and Fine Jewelry merchandise according to Company's protocols.

Mclean, Virginia

• Processed shipments according to the company's rules and procedures. • Evaluated existing inventory control procedures and created improvements. • Analyzed root causes of operational malfunctions and provided resolutions. • Developed preventive measures and documented issue resolution procedures. • Recommended process improvements to improve operational efficiency and cost-effectiveness. • Maintained daily logs of operational issues and maintenance activities. • Developed support plan to prioritize and resolved multiple issues.

Columbia, Md

• Maintained and updated tickets using MAGIC ticketing system. • Accurately processed data in high volumes. • Performed extracting, importing, and exporting of data in various database applications. • Executed all regular transaction processes necessary to maintain records and databases. • Audited data on a regular basis to ensure data integrity and quality. • Prioritized materials for immediate data entry updates.

Mclean, Virginia

• Led by example and ensured each customer got affirmative brand experience. • Ensured entire presentation and merchandised display was impactful, focused on client, and maximized revenues. • Led and headed operational standards and visual presentation by implementing visual and functional direction with proper planning and urgency. • Developed relationships with clients for long term business growth.• Stimulated sales and attain personal as well as store goals. • Ensured to comply with standards including cleanliness of floor sets, sales, promotions, and signage. • Supported associate training utilizing honest and frequent communication. • Performed as product expert to provide optimum customer service. • Ensured conformance in store operations areas and management.

Hanover, Maryland

Hanover, Maryland

Software Development And Security

Activities and Societies: Upsilon Pi Epsilon Alumni

Associate Of Arts (Aa), Computer Science