Gi Soo Pak Email & Phone Number

Beverly Hills, California, United States

Dallas, Texas, United States

- Day-to-day supervision adhering to the policies and procedures for a $25 million storefront.- Oversee and manage inventory valued at $17 million.- Create long-term initiatives that further the company’s overall goals.- Assess and analyze budgets to find ways to minimize expense costs.- Identify potential problems and work to find solutions to maximize.

Hanover, Maryland

• Performed on-site and remote access troubleshooting to diagnose and resolve hardware and software-related issues
• Served as a technical liaison that collaborates between management and a third-party POS provider
• Installed, configured, and managed software/hardware according to company’s specifications
• Implemented and updated networking maps for multiple retail businesses
• Developed education and training guidelines for new software and hardware functionalities
• Provided support to users and being the first point of contact for error reporting

Mclean, Virginia

• Supervised and audited inventory for a $15 million luxury jewelry business storefront.
• Analyzed root causes of operational malfunctions and provided resolutions through in-depth research.
• Handled escalated issues and followed up on outstanding issues promptly.
• Navigated through the KWI retail based POS system to complete transactions, requests, and inquiries.
• Evaluated current operational processes and recommended improvements to achieve maximum results.
• Responsible for communicating any deficiencies in supplies and materials.

Mclean, Virginia

• Processed shipments according to the company's rules and procedures.
• Evaluated existing inventory control procedures and created improvements.
• Analyzed root causes of operational malfunctions and provided resolutions.
• Developed preventive measures and documented issue resolution procedures.
• Recommended process improvements to improve operational efficiency and cost-effectiveness.
• Maintained daily logs of operational issues and maintenance activities.

Columbia, MD

• Maintained and updated tickets using MAGIC ticketing system.
• Accurately processed data in high volumes.
• Performed extracting, importing, and exporting of data in various database applications.
• Executed all regular transaction processes necessary to maintain records and databases.
• Audited data on a regular basis to ensure data integrity and quality.
• Prioritized materials for immediate data entry updates.

Mclean, Virginia

• Led by example and ensured each customer got affirmative brand experience.
• Ensured entire presentation and merchandised display was impactful, focused on client, and maximized revenues.
• Led and headed operational standards and visual presentation by implementing visual and functional direction with proper planning and urgency.
• Developed relationships with clients for long term business growth.
• Stimulated sales and attain personal as well as store goals.
• Ensured to comply with standards including cleanliness of floor sets, sales, promotions, and signage.

Hanover, Maryland

Hanover, Maryland

Software Development And Security

Activities and Societies: Upsilon Pi Epsilon Alumni

Associate Of Arts (Aa), Computer Science