Giridhar Batra Email & Phone Number

Louisville, Colorado, United States

• Complete network configuration and troubleshooting for customer sites.
• Spin up virtual machines for new customer sites.
• Architect secure network connectivity solutions between Boulder Imaging and external sources.
• Interface with IT/OT/SCADA consultants/contractors as necessary, to facilitate design, implementation, and maintenance of infrastructure.
• Configure and maintain: - Cisco firewalls - VPN technology(s) - VLAN configurations - Relational databases

Centennial, Colorado, United States

• Member of a global around-the-clock engineering operations team, committed to delivering a seamless support experience for both external and internal clients.
• Make HTTP calls on web clients to search, modify, delete, or filter for a variety of different objects.
• Use Splunk to troubleshoot issues and ultimately determine the underlying root cause of specific incidents.
• Design and customize scripts, monitors, tools, etc. to generate reports as per client requests.
• Collaborate with external vendors to facilitate the support process and manage escalations for resolving client issues and concerns.
• Creation and maintenance of internal product documentation focused on services that the company offers.

• Reduced the amount of execution time for a test suite from 25 to 9 minutes by allowingpytests to run in parallel and splitting tests into multiple sub-tests. Increased Readabilityof code by creating common testing.
• Software Verification for a company-created VLSI Design Automation tool which involvedusing pytest and regex to create a test which compared the contents of a company template and dynamically created files to ensure.

• Software Verification on Apex Job Manager an EDA-centric middleware platform. Wrotequeries in SQL to extract job information from flights, increased coverage, and learned towork with a vast variety of python based.
• Helped set up a bandwidth-based continuous testing platform, for a company test suitethat allowed for automated testing when resources became available.
• Wrote a suite of scripts for the continuous testing platform so customers have a referencewhen creating their own.

Fort Collins, Colorado, United States

• Provided help for Lory Student Centers’ customers, for example, re-imaging computers, troubleshooting network problems, and updating machines.
• Provided basic user training as well as helping set up a variety of different types of registers, computers, printers, laptops and other IT devices.

Bachelor Of Science - Bs, Computer Engineering, Minor In Computer Science

High School Diploma

Activities and Societies: Student Council, Basketball