Giridhar Batra Email & Phone Number

Louisville, Colorado, United States

•Complete network configuration and troubleshooting for customer sites.•Spin up virtual machines for new customer sites.•Architect secure network connectivity solutions between Boulder Imaging and external sources.• Interface with IT/OT/SCADA consultants/contractors as necessary, to facilitate design, implementation, and maintenance of infrastructure.• Configure and maintain: - Cisco firewalls - VPN technology(s) - VLAN configurations - Relational databases

Centennial, Colorado, United States

•Member of a global around-the-clock engineering operations team, committed to delivering a seamless support experience for both external and internal clients.•Make HTTP calls on web clients to search, modify, delete, or filter for a variety of different objects. •Use Splunk to troubleshoot issues and ultimately determine the underlying root cause of specific incidents. •Design and customize scripts, monitors, tools, etc. to generate reports as per client requests.•Collaborate with external vendors to facilitate the support process and manage escalations for resolving client issues and concerns.•Creation and maintenance of internal product documentation focused on services that the company offers.•Hold customer meetings, demos, and reviews to address any concerns our clients may have.

•Reduced the amount of execution time for a test suite from 25 to 9 minutes by allowingpytests to run in parallel and splitting tests into multiple sub-tests. Increased Readabilityof code by creating common testing functions.•Software Verification for a company-created VLSI Design Automation tool which involvedusing pytest and regex to create a test which compared the contents of a company template and dynamically created files to ensure correctness.

•Software Verification on Apex Job Manager an EDA-centric middleware platform. Wrotequeries in SQL to extract job information from flights, increased coverage, and learned towork with a vast variety of python based libraries/packages.•Helped set up a bandwidth-based continuous testing platform, for a company test suitethat allowed for automated testing when resources became available.•Wrote a suite of scripts for the continuous testing platform so customers have a referencewhen creating their own.

Fort Collins, Colorado, United States

•Provided help for Lory Student Centers’ customers, for example, re-imaging computers, troubleshooting network problems, and updating machines.•Provided basic user training as well as helping set up a variety of different types of registers, computers, printers, laptops and other IT devices.

Bachelor Of Science - Bs, Computer Engineering, Minor In Computer Science

High School Diploma

Activities and Societies: Student Council, Basketball