Giri Rajendran Email & Phone Number

Coimbatore, Tamil Nadu, India

As a Project Manager overseeing multiple projects in Mobile and Web domains, including Social Networking Apps, AI/ML Projects, and utilizing technologies such as .Net, Flutter, React Native, iOS, Android, Laravel, React JS, Next JS, Vue Js, and Automation Testing, My responsibilities include:- Champion Agile methodologies and practices across all projects, ensuring efficient project delivery and alignment with client requirements.- Lead sprint planning, daily stand-ups, sprint reviews, and retrospectives to drive iterative development and continuous improvement.- Collaborate closely with cross-functional teams and stakeholders to define project scope, prioritize backlog items, and deliver incremental value.- Utilize Agile frameworks such as Scrum and Kanban to manage project lifecycles, optimize resource allocation, and mitigate risks.- Facilitate communication and transparency among team members, fostering a culture of collaboration, accountability, and innovation.- Apply Agile principles to adapt to changing requirements, minimize project overhead, and maximize customer satisfaction.- Monitor project progress, track key performance indicators, and provide timely updates to stakeholders, leveraging Agile metrics for actionable insights.- Coach and mentor team members on Agile best practices, empowering them to embrace Agile values and principles in their day-to-day work.- Ensure compliance with Agile standards, guidelines, and ceremonies, promoting a consistent and effective Agile implementation across projects.- As a PSM Certified professional, apply advanced Agile knowledge and expertise to drive project success and foster a culture of continuous improvement.By prioritizing Agile methodologies and leveraging my PSM Certification, I drive project agility, collaboration, and customer value, leading to the successful delivery of high-quality solutions that meet client expectations and drive business growth.

Coimbatore, Tamil Nadu, India

Gather and analyze client requirements for mobile and web app development projects, ensuring a clear understanding of clientneeds and objectives.Collaborate with clients, stakeholders, and development teams to define project scope, goals, and deliverables.Conduct thorough market research and competitor analysis to identify industry trends, opportunities, and potential challenges.Translate client requirements into detailed functional specifications, user stories, and acceptance criteria for development teams.Facilitate communication between clients and development teams throughout the project lifecycle, ensuring alignment and timelyresolution of issues.Work closely with UI/UX designers to create wireframes, mockups, and prototypes that meet client expectations and user needs.Assist in project planning, scheduling, and resource allocation, ensuring projects are delivered on time and within budget.Conduct risk assessments and develop mitigation strategies to address potential project risks and challenges.Perform quality assurance testing and user acceptance testing to validate that deliverables meet client requirements andspecifications.Provide ongoing support to clients post-project delivery, addressing any issues or concerns and ensuring client satisfaction.Continuously monitor project progress and performance, identifying opportunities for process improvement and optimization.Keep abreast of industry developments, emerging technologies, and best practices in mobile and web app development, providingrecommendations for innovation and improvement.

Bengaluru, Karnataka, India

As Assistant Operations Manager, I play a pivotal role in optimizing operational processes and ensuring client satisfaction through effective communication and strategic planning.- Developing robust business architecture by defining scope, processes, alternatives, and risks.- Conducting comprehensive analysis of client business requirements and processes through various methods such as document analysis, interviews, workshops, and workflow analysis.- Identifying and rectifying errors in client data to ensure accuracy in business requirements.- Drafting and maintaining business requirements documentation and aligning them with functional and technical requirements.- Defining project requirements, milestones, phases, and elements, and forming project teams accordingly.- Monitoring project progress, tracking activities, resolving issues, and publishing progress reports.- Upholding confidentiality and maintaining user confidence by safeguarding sensitive information.- Constructing workflow charts and diagrams to visualize and optimize processes.- Validating resource requirements and developing cost estimation models to ensure project feasibility.- Generating informative, actionable, and repeatable reports that highlight relevant business trends and opportunities for improvement.- Conducting insightful ad hoc analyses to investigate ongoing or one-time operational issues.- Leading and managing a team of 20 individuals, providing guidance, support, and training as needed.- Handling client calls and resolving issues promptly to ensure overall customer satisfaction.- Cultivating and maintaining strong relationships with customers to foster loyalty and retention.- Taking proactive measures to train new joiners and streamline the onboarding process.- Conducting school visits in local and neighboring states to support operational efficiency and client relations.- Additionally, managed over 150 schools in Tamil Nadu and Bangalore.

Bengaluru Area, India

- Led and mentored a team of Operations Executives supporting software solutions in schools across Tamil Nadu and Bangalore.- Developed and delivered training programs for Operations Executives, ensuring a thorough understanding of software functionalities and client needs.- Monitored and evaluated the performance of Operations Executives through regular reports and on-site visits.- Compiled and summarized daily work status reports for Ops Executives, providing valuable insights to management.- Provided on-site support to Operations Executives by troubleshooting technical issues and resolving challenges faced at schools.- Managed the day-to-day operations of the team, ensuring efficient workflow and adherence to best practices.- Generated comprehensive reports to analyze operational performance and identify areas for improvement.- Championed continuous improvement by collaborating with team members to streamline processes and optimize operational frameworks.- Facilitated regular meetings with Operations Executives and other department heads to discuss operational issues, fostering cross-functional collaboration.- Equipped Business Development representatives with in-depth product knowledge through targeted training sessions.

Master'S Degree, Computer Science And Informaton Technology

Bachelor'S Degree, Information Technology