Girish S Email and Phone Number

Provided high availability for laaS VMs and PaaS role instances for access from other services in the VNet with Azure Internal Load Balancer.Implemented high availability with Azure Classic and Azure Resource Manager deployment models.Involved in deployment and post production support for the application.Providing updates business partners in a timely manner and documented technical and programming specifications.Responsible for full development life cycle, including design, coding, testing and deployment.Performed a review of the technology team and worked with leadership to define a growth plan to meet product development demands.Proactively addressed performance bottlenecks in the application environment, which led to improvement in response times.Incident management, resolving incident tickets and customer reported issues using service-now tool.Troubleshot and fix production and pre-production issues and when required and document/communicate the resolution notes to other team member.Scheduling the alerts and generate the reports of server and user data. Monitor application, servers health alerts and analysis with using application insights.Monitor and optimize cloud-based resources for performance and cost.Leveraged SQL for critical reports, data trend analysis, and anomaly identification for data-driven decision-making.Employed Postman for data dumps,GET/POST requests, and health checks, ensuring application stability.Integrated SAP systems as the primary source of patient data, ensuring accuracy and availability.

Working on various tools including Geneos ITRS Active Console, Autosys,Tectia, Openlink, Mainframe CitiExotics, Secore etc for monitoring, troubleshooting and reporting production issuesTroubleshooting the critical/warning alerts based on the respective KEDB article and providing resolution within SLAEmail Monitoring- Proactively monitoring emails from upstream/downstream (or) clients and exchanging email information between them on time for feed related issues/outrage notifications etc.,Performing daily checkouts in various applications that includes health checks, status reports etc.,IRTS Monitoring working on metric alerts and performance related issue like high CPU utilization and high memory utilization with respective teams.Handling PI, P2 user tickets by gathering requirements from user and resolving the issues time to time.Job scheduling in Autosys for performing different operations using different instances.Handling daily batch activities which involves monitoring the batch jobs, management of incoming and outgoing feeds to clients and vendors, identifying the failure/long running jobs and resolving/escalating based on the KEDB articleSending daily batch reports post completion of batch using Tubemap tool.Using Tectia tool to connect to the application host and monitoring the feed flow, troubleshooting the job failures using UNIX commandsPerforming weekly Release/deployment activities using Udeploy tool by communicating with L3/DEV teamCreated/Modified production jobs using Datahub tool by communicating with L3 teamPerformed daily checkouts and provided adhoc reports to the user by using Mainframe commands in Secore 2.0 mainframe-based applicationProvided weekend call support on a schedule basis.