An experienced retail manager with specialism in People Management and experience in Operations, Retail Sales and Field-based sales sectors. I have been in retail with Dixons, for 35+ years and have experience of managing in both high street and out of town superstores across the country, in 50+ stores.I have considerable experience of Retail Management and my number one focus is on the delivery of an exceptional customer experience through creating an engaged team of highly knowledgeable & skilled colleagues to deliver fantastic service, store standards and performance.I strive to both improve the business I am working in to benchmark standards across all measures. I am goal driven, commercially aware, committed, a good developer and coach of people, bringing the best out of a team - to deliver great KPI results at the highest standards.Passionate about product/services, people, and technology to achieve operational excellence and increased productivity. I enjoy working in environments where I can provide added-value to customers.