Girish Somasundaram Email and Phone Number

Domain Expert_Service SAP Certified Application Associate - SAP S/4HANA Cloud Public Edition - Service 2023SAP Certified Application Associate - SAP Field Service Management (FSM_2211_2023)Responsibilities:• Implemented and configured the SAP S/4HANA Service module according to business requirements.• Conducted workshops with stakeholders to gather and analyze business processes and pain points.• Designed and documented S/4HANA service solutions, including service management, service contracts, warranty management, service order management, and counter sales processes.• Led the integration of SAP S/4HANA Service with other non-SAP systems, such as CAT Tools, to ensure data consistency and seamless service operations.• Supported end-to-end testing.• Provided trainingso end-users on S/4HANA service processes and functionalities.• Developed and executed data migration strategies to ensure a smooth transition to the S/4HANA service.Role: SAP CS ExpertResponsibilities:• Implemented and configured the SAP CS module according to business requirements, including service management, service contracts, warranty management (claims and recalls), service order management, and service parts management.• Conducted workshops with key stakeholders to gather business process requirements and pain points.• Led solution design and documented blueprints for SAP CS implementations.• Collaborated with development teams to enhance standard SAP functionality and develop custom solutions to address unique business needs.• Managed end-to-end testing, UAT, and deployment activities for SAP CS projects with User Trainings.• Led and mentored cross-functional teams, ensuring successful project execution and delivery.• Conducted regular post-implementation reviews to identify areas for improvement and optimize business processes.• Developed and implemented strategies to increase operational efficiency, reduce costs, and enhance customer satisfaction.

Being a Senior Business Analyst/Solution Consultant for SAP – Plant Maintenance (PM) and Customer Service (CS) modules, my primary roles and responsibilities are to perform Feasibility Steady & Gap analyses by eliminating existing functional and non-functional limitations, handling RTMs, designing and recommending best possible solutions from a cost and functional perspective and document the proposed business process requirements with Functional presentations & Visio Diagrams.● Understand Client’s As-Is design in Maintenance, Service and Warranty processes and propose various Solution designs according to their requirement.● Preparation of Business Blue Print for SAP – Plant Maintenance (PM), Customer Service (CS) and Equipment and tools management (ETM) modules● Configure the proposed solution in the System and provide workshops on the business processes by presenting it lively to different stakeholders.● Perform the development, System Integration, testing, pre-launch and post-launch activities from an end to end perspective. ● Strong experience in data migration activities such as validation and transformation of Legacy source data to SAP.● Worked as tower lead for Service stream for US & Canada rollout & as Interface coordinator.● As an SME for Rental Business Solution with SAP – ETM, worked with multiple projects providing solutions and implementation.● Strong experience in handling high complex RICEFW designs in Service & Maintenance processes.● Hypercare and post Go-Live support, identifying the pain-points in the implementation and create RTMs for next rollout/upgrade system.● Broad interface Interactions with Business Process Owners via face to face meeting/ voice over and video conferences.● Adopting Agile methodology to deliver in a more efficient and effective manner wherever possible.● Expert on Training power users in CS processing, delivery and billing, Post Implementation support.

To participate in medium complexity workshops, configuring the system, documentation (configura-tion, Data migration, RICEFWs), various testing activities, end user trainings and after Go-Live support.● Preparation and maintenance of KDS (key data structure) document which was prepared based on the local business requirement in line with global approach in other countries● Preparation & maintenance of Data object structure (DOS) to migrate the Legacy into ECC● Closely worked with the client to provide guidance to prepare master data to upload in SAP● Establishing strong coordination b/w onsite & offshore by conducting regular meetings.● Designed and worked different test cycles to ensure the reliability of the system.● Handled complex RICEFW designs as per the business requirements.

Worked as an SAP Consultant in Web development Company Ltd and deputed to IBM India Pvt. Ltd.● Preparation and maintenance of Key data structure (KDS) document for both existing Global system and new system for countries in the portfolio● Preparation of Functional Specification to extract and upload the Data from SAP system based on Portfolio● Guiding Data team to convert the extracted data to SAP LSMW flat file format and its validation before loading into the new system.● Designing and implementing Pre-validation / Post-validation methodologies for data uploading● Involved in different testings like Unit and Integration testing, CAT and its signoffs● Preparation of End user manual and training materials

Worked as External SAP Supporter in Vestas Wind Technology India Pvt. Ltd. in SAP- PM/CS as a debuted employee.● Master Data Maintenance, Maintenance Processing,● Integration of MM and PM● Work order Processing and Time approval for Employees● Confirmation of Work orders● Support and provide solutions for tickets on SAP-MI (Mobile Asset Management [MAM] / Mobile Time Sheet [MTS])

● Data Migration Assistant for Vestas Wind Technology India Pvt. Ltd. As a debutante employee.● Creation of Work orders● Time Approval For Employees● SAP-MI(MAM/MTS)● Billing and accounts for site.