Customer Success / Relationship Management / Content Management / Strategy / Sales / Marketing / Localization / Multi-lingual Typesetting / Educational & Academic Sales / Audio Publishing / Post-production services / After-market Technical Documentation / eLearning / UI/UX / Accessibility Services || PDF remediation || 508 || WCAG||With over two decades of experience in customer-centric roles across the US, UK, and European markets, I excel in forging strategic partnerships and delivering technology-enabled solutions in fast-paced environments. My expertise spans business development, account management, and cultivating long-term client relationships. Skilled in aligning business needs with innovative solutions, I drive sustainable growth and operational efficiency. Passionate about building impactful collaborations, I am committed to leading high-performing teams and ensuring customer success.