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Girith Kumar Email & Phone Number
NOC Technical Assistant
at
Iburuj Network Sdn Bhd
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
NOC Technical Assistant
Location
Banting, Selangor, Malaysia
Who is Girith Kumar? Overview
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Quick answer
Girith Kumar is listed as NOC Technical Assistant at Iburuj Network Sdn Bhd, based in Banting, Selangor, Malaysia. AeroLeads shows a matched LinkedIn profile for Girith Kumar.
Girith Kumar previously worked as Technical Support Analyst at Esri Malaysia and Premier Tehnical Support Specialist at Lenovo. Girith Kumar holds Bachelor Of Information Technology (Hons.), Data Communications And Networking from Multimedia University.
Company email context
Email format at Iburuj Network Sdn Bhd
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Iburuj Network Sdn Bhd
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Profile bio
About Girith Kumar
Experienced Technical Support Executive with a demonstrated history of working in the Information Technology and Services Industry. Skilled in Data Communications, Networking, Technical Support, Incident Management, Service Delivery and Information Technology Trends. Strong business development professional with a Bachelor's Degree focused in Information Technology majoring in (Data Communications and Networking) from Multimedia University (MMU).
Current workplace
Girith Kumar's current company
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Iburuj Network Sdn Bhd
Website
AeroLeads page
6 roles
Girith Kumar work experience
A career timeline built from the work history available for this profile.
Technical Support Analyst
Premier Tehnical Support Specialist
* Hardware and Software defect troubleshooting* Create, manage and dispatch incident ticket utilizing software tools using Microsoft Dynamics for on- site supporting* Working with Technical Account Manager (TAM)Team to monitors and track issues to ensure accurate resolutions* Monitor "Open Cases" workload, assist customer and field engineers diagnosing technical or service related issues
Sep 2021 - Sep 2022
Ivp Monitoring & Noc Engineer
- Monitor Astro On The Go Application at customer and user’s end.- Logging the queries of customers and client.- Analysis of data logs in order to discover any underlying issues or trends on KIBANA, GRAFANA and CONVIVA.- Reproducing, diagnosing and solving software faults.- Testing and evaluating new technology.- Performing daily checks routine of the application functionality.- Following instructions, either in written or diagram form, in order to set up a system or to fix and detect a fault.- Monitor to detect any glitches or issues of the applications on any of the OTT devices. Devices included are IOS & Android versions, Web UI and Setup box as well.- Provide constant monitoring and observation. Raise Incident tickets to Support team after several repetition of the issue and upon confirmation with other teams.- Join conference calls and engage different teams to accomplish problems and provide solution.
Sep 2019 - Feb 2021
Information Technology Analyst
Serve as the first point of contact for customers seeking technical assistance over the phone, email and webchat. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Determine the best solution based on the issue and details provided by customer. Records updates and problems and their resolution in ticketing tool. (ITSM and SMART SMP) Follow up and update customer status and information. Attain all service level agreement goals with good customer satisfaction. Engages team members for support as required to ensure internal or external business and end user Service Level Agreements (SLA) demands are met.
Aug 2018 - Sep 2019
It Techinal Support Engineer
Ibu Pejabat Polis Kontinjen Melaka
Mar 2018 - Jun 2018
3 education records
Girith Kumar education
Bachelor Of Information Technology (Hons.), Data Communications And Networking
Foundation In Information Technology
Sijil Pelajaran Malaysia
Smk Methodist
FAQ
Frequently asked questions about Girith Kumar
Quick answers generated from the profile data available on this page.
What company does Girith Kumar work for?
Girith Kumar works for Iburuj Network Sdn Bhd.
What is Girith Kumar's role at Iburuj Network Sdn Bhd?
Girith Kumar is listed as NOC Technical Assistant at Iburuj Network Sdn Bhd.
Where is Girith Kumar based?
Girith Kumar is based in Banting, Selangor, Malaysia while working with Iburuj Network Sdn Bhd.
What companies has Girith Kumar worked for?
Girith Kumar has worked for Iburuj Network Sdn Bhd, Esri Malaysia, Lenovo, Synamedia, and Dxc Technology.
How can I contact Girith Kumar?
You can use AeroLeads to view verified contact signals for Girith Kumar at Iburuj Network Sdn Bhd, including work email, phone, and LinkedIn data when available.
What schools did Girith Kumar attend?
Girith Kumar holds Bachelor Of Information Technology (Hons.), Data Communications And Networking from Multimedia University.
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