-Facilitate continuing education of policies, procedures, licensing and physical environment security requirements. -Manage and coordinate hospital department training and in-service education on security related topics.-Implement security department succession planning and leadership development programs and initiatives.-Collaborate in hospital non-clinical education meetings and contributes input toward the educational aspects of new policy implementation.-Collaborate with Human Resources to manage the hiring process for the Security Department.-Coordinate the orientation, on-boarding, and training of new hires.

-Collaborate and manage in the creation and implementation of training using in class training and Computer Based Learning.-Assist Security Investigations division in assessing and follow-up of accidents incidents.

-Training & Coaching: As a Regional Assistant Shift Supervisor, I coordinate and collaborate training with the Security Training Department. Training of clinical staff and security personnel ranging from annual certification and re-certification as well as new employee instruction is implemented for the West Orange region. -Daily Tasks: I patrol the facility to provide a security presence as well as to make contact with team members, visitors, and patients. I am also responsible to respond and report to any service requests from the security department. -Review Shift Schedules: I continuously review our department schedule to make sure that we are properly covered for each shift. -Assign Weekly Inspections: I coordinate the performing of weekly and monthly inspections and test between our shifts and available officers. Each week, I audit the hardcopies of the various forms to ensure they have been properly completed and stored appropriately-Florida Hospital Medical Group Training: Each month I conduct security related training (Code Response, Active Shooter, Panic Alarm etc.) for the staff of the medical group. I also research and create presentation materials when needed.-Lost & Found Audit: Each month I go through the found property that we have and discard any items that have been held for an extended period of time. I also ensure that owners of property in our possession have been notified.-Hospital Incident Command Member: Backup Safety Officer: I report to Incident Command in the event of serious incident that results in its activation. I also coordinate with the Campus Supervisor in rotating our presence at Incident Command for extended incidents.

-Daily Tasks: I patrol the facility to provide a security presence as well as to make contact with team members, visitors, and patients. I am also responsible to respond and report to any service requests from the security department. -Training & Coaching: As our campuses designated Field Training Officer, I am tasked with making sure new hires to our department are fully trained in all their duties and responsibilities. I also provide coaching for our existing officers.-Review Shift Schedules: I continuously review our department schedule to make sure that we are properly covered for each shift. -Assign Weekly Inspections: I coordinate the performing of weekly and monthly inspections and test between our shifts and available officers. Each week, I audit the hardcopies of the various forms to ensure they have been properly completed and stored appropriately-Florida Hospital Medical Group Training: Each month I conduct security related training (Code Response, Active Shooter, Panic Alarm etc.) for the staff of the medical group. I also research and create presentation materials when needed.-Purchase Ordering & Expense Budget Management: I manage the order of office equipment as well as officer uniforms using Sunport. I also monitor and record our expenses to ensure that our purchases are in line with our monthly and annual projections.-Lost & Found Audit: Each month I go through the found property that we have and discard any items that have been held for an extended period of time. I also ensure that owners of property in our possession have been notified.-Hospital Incident Command Member: Backup Safety Officer: I report to Incident Command in the event of serious incident that results in its activation. I also coordinate with the Campus Supervisor in rotating our presence at Incident Command for extended incidents.

-During a six week period, I instruct new hires to the security team in the day to day duties and responsibilities of a security officer. This training highlights performance goals and expectations of the security department as well as hospital administration. The training focuses on policy and procedures on execution of duties, managing , reporting, and documenting incidents, as well as best practices in handling interactions with patients, visitors, team member, and members of the community. Training also includes instruction on various tools, equipment, and software used by the security department (patrol vehicles, CCTV, report writing, inspection forms, access control devices, fire panel controls, restraints, personal protective equipment).-In collaboration with my manager and the Human Resources department, I assist in the interview and selection process of new hires to evaluate their potential in joining our department.-For the officers on my team, I also coach them in their day to day duties and am responsible for taking corrective action when needed. This may range from a quick conversation to address possible misunderstandings of job expectations to disciplinary action for failure to comply with policy, procedures, or job performance.-With the assistance of my manager, I meet with our officers periodically to gauge their level of engagement and address any concerns or issues that they may have.

•Participates in activities not directly related to Security operations as approved by Security Management. These may include transport and release of bodies from the morgue, patient escort, elevator recall checks, and special event setups.•Performs facility lockdown as dictated and screens visitors and employees seeking entry after hours. Learns applicable systems and respond to fire alarms at facility fire alarm panels and to units both during actual alarms and drills and be proficient in helicopter fire prevention and fire response.•Exhibits good judgment during critical situations and maintains a professional and authoritative demeanor at all times. Assesses situations with consideration for age of individuals involved. Gathers information pertaining to incidents such as thefts, accidents, etc., and accurately completes appropriate documents in the correct format.•Intercedes in disputes, both physical and verbal, between persons using verbal de-escalation techniques and skills and defuses potentially violent patient, employee, or visitor situations Able to physically manage combative, violent persons without hesitation using techniques taught in the required annual aggression management training.

-Supervise and evaluate the performance of security/deputy fire directors and fire brigade.-Supervise and manage shift scheduling.-Manage and coordinate access control and occupancy of public spaces, meeting rooms, and bars.-Supervise and manage incident reports and investigations with Director of Security.-Conduct monthly Incoming Package and Lost & Found audit for guests and clients.-Coordinate with managers and departments heads in identifying and overcoming problems and issues that affect guest experience in relation to life safety.

Managed direct reports of security officers in enforcing the hotel's lost prevention policies. -Supervised and lead investigations for claims of lost and/or stolen property. -Managed the storage and inventory of found property.-Supervised and directed the communication protocol for notification and retrieval of found property to the hotel's guests and visitors.-Managed the monthly audit and inventory of all found property within storage and sorted items in accordance with hotel policy.

-Coordinate with the hotel's Chief Engineer to schedule and implement the various monthly, quarterly, and annual inspections, tests, and maintenance of the hotel's fire detection and fire fighting systems.-Managed the day to day duties, performance, and training of the hotel's Deputy Fire Safety Directors.-Manage the training and education of fire safety plan and fire drill execution with security officers, team members, and fire brigade.-Managed the hotel's building permits, licenses, and compliance documentation in regards to New York City and New York State fire codes and laws. -Coordinated service and maintenance of the hotel's fire detection and response systems with various vendors.

-Perform daily and monthly inspections of property for combustible materials and/or obstructions in violation of NYC Fire Codes.-Perform daily, monthly, and quarterly inspections and tests of fire prevention and monitoring equipment.-Perform monthly and quarterly fire drills with team members for guest areas, restaurant, and bars.-Manage the training and education of fire safety plan and fire drill execution with team members and fire brigade.-Manage and coordinate access control and occupancy of public spaces, meeting rooms, and bars in compliance with NYC Fire Codes.

• Manage building patrols and loss prevention duties. • Responsible for screening clients/vendors, employees/visitors, and escorting of VIPs.• Provide access control and surveillance of property and special events.

• Manage building patrols and loss prevention duties. • Responsible for screening clients/vendors, employees/visitors, and escorting of VIPs.• Provide access control and surveillance of property and special events.

-Perform daily and monthly inspections of property for combustible materials and/or obstructions in violation of NYC Fire Codes.-Perform daily, monthly, and quarterly inspections and tests of fire prevention and monitoring equipment.-Manage the training and education of fire safety plan and fire drill execution with team members and fire brigade.-Manage and coordinate access control and occupancy of public spaces, meeting rooms, and bars in compliance with NYC Fire Codes.

-Assist hotel maintenance staff by monitoring hotel’s fire prevention and emergency systems.-Perform and document patrols, inspections, and maintenance of fire prevention systems.-Assist hotel staff in providing additional service for guests and clients.

• Instruct job seekers in the 8 & 16 hour NYS course to become licensed security officers.• Instruct job seekers in Fire Guard Prep course to acquire NYS Fire Guard certificate.• Provide instruction and insight to prepare candidates for the responsibilities and duties encountered on the job.

-Performed building patrol and loss prevention duties. -Responsible for screening clients/vendors, employees/visitors.-Met and greeted employees and guests, answer phones/process information on database.