Gisel Chavez Email & Phone Number

Performs basic research and gathers necessary information to resolve customer problems and respond to inquiries via mail, telephone, e-mail and personal contact. Communicates findings to customers.Performs data entry activities to update customer records within authorized limits.Receives and verifies completeness and accuracy of requests from customers. Processes requests and/or work orders utilizing a computer terminal and/or tracking system.Trains and provides assistance to less experienced employees.Provides information about City services, ordinances, policies, procedures and/or pricing.Resolves moderately complex problems, complaints and/or requests.Processes work orders/requests and makes changes to update customer account information.Gathers or collects information to generate reports, activity logs, etc.Acts as

1000 Westheimer Houston, Tx 7063

process brick orders assisted clients in brick selection provided support to sales rep scheduled deliveries of brick orders phone support to customers inquires data entry