Representing:- State Farm Mutual Automobile Insurance Company- State Farm Fire and Casualty Company- State Farm Florida Insurance Company - State Farm Bank, F.S.B.- State Farm Bank®- Citizens Property Insurance and Clearinghouse Sales:- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.- Establish customer relationships and follow up with customers.- Provide prompt, accurate, and friendly customer service. Service includes responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.- Use a customer-focused, needs-based review process to educate customers about insurance options.

Sales & Sales SupportFinalized sales for student travel packages, delivering comprehensive tour information, answering client questions, completing registration process including contract negotiations.Customized new customer packets and materials for registrants.Maintained daily /weekly pipeline along with client profiles in ACT!, while organizing dual office systems to ensure optimal workflow.Communication & Client RelationsFielded high volume of client calls (both inbound and outbound) including itinerary / geographyquestions and assisted clients in defining their needs in order to provide the best solution to prepare and present proposals which meet group requirements.Developed strong relationships with managers and staff, creating a collaborative and productive team within a deadline-driven environment.Maintained close contact with customers – arranged and researched various travel destinations along with addressing their issues and concerns and found creative solutions for their needs. Able to secure referrals and grow profitability through emails, phone calls,cold calling, and networking.

Servicing all public and private secondary schools in Miami-Dade, Broward, Palm Beach, Monroe and Hendry Counties with $3 million in territory sales.Maintain a 200 sq ft. warehouse with over 400 secondary educational titles.Performed all responsibilities required for representing the company and its product lines at State, Regional and National Educational Conferences.Scheduling, routing, and routine visits to over 600 schools annually.

Commission Sales Experience, managing a $1.5 million territory, servicing over 350 dealer accounts while demonstrating a thorough understanding of customer needs and providing relevant product education.Developed new business through prospecting and referrals while maintaining accounts such as ECS Learning, Frank Schaffer Publications, Lego Educational, McGraw-Hill, Remedia Publications, School Specialty, Simon & Schuster, Sterling Publications and Velcro.Analyze existing sales methods and develop new strategies to re-direct sales focus and enhance product awareness while calling on catalog and retail buyers.

Functioned as Key Account Manager involved with the Educational Toy Market, including catalog accounts and retail stores. Called on buyers, presented product lines, while maintaining support to the outside rep groupsIncreased key account sales by 25% and expanded current client base.Integrally involved in developing product and marketing strategies for all marketsManaged heavy tradeshow schedule. Facilitated all aspects of upcoming shows, organized show files, handled travel arrangements for inside and outside departmental personnel, visiting guests and vendors.Coordinated all press releases and advertising placement. Worked closely with all forms of Advertising Agencies, Trade Publications and Senior Management to ensure maximum exposure.Orchestrated a revolutionary new fixture for the Educational Toy IndustryAssisted President and Vice President of Sales with all corporately mandated programs, lead and sample processing, and catalog mailings

Manage overall sales programs for National Accounts, which contributed to $300 million in sales for the Suncare CategoryDesigned operating procedures for route sales teams and business plans for divisions resulting in the acquisition of 4 independent distributors while establishing in-house distribution with management of sales forceManufacturer liaison to distributors and divisions including managing and training of new and existing field personnel, outside sales force, and field sales managersDirect category management process within Mass Market, Drug and Supermarket accounts resulting in planograms producing an increase of 120% in P.O.S sales due to efficient distribution in the SE Florida marketOrchestrated a 200 store promotional tour on the east Coast of the U.S.A. while increasing product sales by 65%