Gisele Dube Email & Phone Number

Portland, Me, Us

Portland, Maine, United States

Portland, Maine Area

Portland, Maine Area

Highly Effective Sr. Program/Project Manager, with focus in Finance and Information Technology & Services.

Boca Raton

PROGRAM/PROJECT MANAGEMENT•Manage program/project portfolio for business demand into Information Management Team.•Work with ADT Leadership to understand business needs, timelines, and financial implications.•Manage team resources to deliver projects on time, within budget, and according to business requirements.•Work with other IT Delivery Team leads to ensure alignment of projects.•Work with IT Operations/Administration to ensure new solutions implemented in accordance with IT SOP and have the proper support functions in place. •Implement Release Calendar for Data Warehouse, including implementation of JIRA tool to assist in tracking incidents, service request, problem/change management, test management, as well as, project management.•Develop/communicate strategies to ensure activities and accomplishments are communicated to senior management, project stakeholders and IT teams.•Conduct program/project reviews to identify and address issues or roadblocks.•Measure and monitor customer satisfaction and service quality.•Implement continuous improvement initiatives within team.•Manage partnering relationships with key Information vendors including SOWs (Statement of Works), data release in compliance with data Security Protocols, etc.•Manage vendors associated with the programs and projectsFINANCIAL MANAGEMENT•Monitor team and project expenses -- including monthly CapEX/OPEX forecasts.•Provide monthly program/project updates and quarterly cash forecast, utilizing Project Financial Workbooks.HUMAN RESOURCE MANAGEMENT• Provide effective leadership to Business Intelligence Team through coaching, motivating and mentoring. •Provide strategic direction & operational management including performance reviews, identifying training/development requirements and plans.•Managed Enterprise Information Management team and Strategic Partner resources (ETL, development, database administration, etc.) for five (5) months until new director and technical lead hired.

Boca Raton, Florida

Responsible for providing leadership and coordination of IT financial planning, budget management, and resource capacity modeling for the Front Office & Business Intelligence (“FOBI”) organization.FINANCIAL - Budgeting/Forecasting*Provided leadership and coordination of IT financial planning, budget management, and resource capacity modeling for the Front Office and Business Intelligence (“FOBI”) towns. *Managed the annual IT budget process, including monthly/quarterly reporting & analysis, ensuring IT spend is aligned with corporate objectives. *Developed and maintained capital expenditure plan for IT projects/initiatives *Established forecast cadence and processes for five (5) Cost Centers/Towns.*Liaison between the Corporate Finance Team and the IT FOBI teams. *Effectuated efficient budget management relative to IT financial management operating principles (CapEx vs. OpEx initiatives) and procedures with a focus on continuous improvement.*Provided on-going updates to management on IT key performance indicators and metrics.OPERATIONAL*Managed Strategic Partner Relationship*Recommended necessary tools to support efficient IT financial management, analysis, and reporting.*Monitored expenditures and commitments (orders, contracts, invoices etc) to ensure compliance with ADT Policies.LEADERSHIP and PEOPLE *Managed resource capacity model for FOBI developers, architects, and business analysts.*Coordinated with the IT Program Office (PMO) in alignment of resources and required skill sets against approved IT Roadmap items.*Developed strategic relationship with team members, business partners and other partners across the IT team to align with corporate strategy and business demands.*Managed the hiring and training of new/existing staff, conduct performance reviews, and provided leadership, technical guidance and coaching.*Developed and communicated organizational objectives; inspire and motivate team members to achieve results.

Portland, Maine

*Preparation, filing and reporting to NECA and USAC associated with interstate access tariffs, price cap and federal universal service funding. •Coordinate with the Company’s Finance and Marketing organization to ensure that the tariffs offerings are consistent with the Company’s market goals and objectives, and assist in the planning and implementation of changes in product offerings as needed.•Work closely with the state regulatory organizations to provide support for rate cases and other regulatory activities before the FCC and state regulatory commissions.•Assists in the development and implementation of strategies to remove products and services from state and/or federal regulation where appropriate and consistent with other Company goals and objectives

Portland, Maine Area

Portland, Maine

Portland, Maine