Gisele Marcus Email & Phone Number

St. Louis, MO, US

St. Louis, MO, US

Provides strategic direction and advances EDI initiatives at Olin Business School in furtherance of the school’s values and priorities, ensuring the continued development of an inclusive culture across all areas of the school and in partnership with the central university. Reporting to and working with the Dean, ensure that the EDI strategy is integrated.

St. Louis, MO, US

Prepare students with the tools and techniques for DEI in the workplace. Develop and teach a required course designed to enhance MBA students’ understanding of how to leverage DEI in the business setting. Curriculum includes topics essential to navigating business in a diverse world: defining terms, the business case for DEI, the impact of inequality at.

St. Louis, MO, US

Provides strategic direction and advances EDI initiatives at Olin Business School in furtherance of the school’s values and priorities, ensuring the continued development of an inclusive culture across all areas of the school and in partnership with the central university. Reporting to and working with the Dean, ensure that the EDI strategy is integrated.

Mattoon, Illinois, US

Ensure operational efficiency and lead client development activities. Facilitate strategic planning initiatives that result in action based three-year strategic plans. Formulate artificial intelligence strategies that address client challenges and stimulate business growth. Drive diversity, equity, and inclusion strategies to address client needs. Engage.

Waltham, MA, US

Delivered operational excellence, setting, and executing strategy, and achieving financial results. Managed sales and operations of $120M global product line of equipment and instrument assets covering the performance life cycle of service and spare parts for scientists in the biotech industry. Defined a category management strategy with OEMs, third party.

Drove operational performance via enhanced innovation and continuous improvement. Partnered with the CEO and the Executive Leadership Team to drive day-to-day, quarter-to-quarter strategy execution, operations, and resource allocation. Enhanced execution of strategic actions by 30%. Developed and executed internal culture strategy enhancing employee.

Chicago, IL, US

• Appointed to perform an operational turnaround and challenged to renew a key account that did not have a leader for one year. Hold full P&L responsibility for a $120M business, leading a team of 50 direct employees and.
• Delivered a service enhancement plan that led to extending an existing contract for an additional term.
• Enhanced employee engagement by 30%, increased vendor management process efficiency by 20%, enhanced finance and accounting compliance by 22%, and reduced procurement costs by 6%.Reported to Vice President/General.

Providing strategic consulting services in the areas of Operations, Sales Growth, and Profit & Loss Management.

Cork, Ireland, IE

Challenged to dramatically improve program completion rates and institute better reporting mechanisms and processes to track project status worldwide. Led a multinational team in executing initiatives and projects with the PMO portfolio of this $5B unit. Closely collaborate with top executives in framing programs fully aligned with strategic priorities..

Cork, Ireland, IE

Implemented strategies to eliminate a negative $22M cash position by improving billing processes and operations. Reduced costs in accounting/finance by 30%; vendor costs by 10%; and increased operating efficiencies by 22%.Reported to Vice President US Operations.

Cork, Ireland, IE

• Promoted to operationally align operationally align this $800M global market segment.P&L management of 27 key accounts to ensure best practices, cost reductions, customer excellence and operating standards to drive.
• Reported to Vice President - Financial Services, Europe/Middle East/Africa.

Cork, Ireland, IE

• Tasked with launching a new account with a leading South African bank, representing $100M in annual revenue, with a team of 225 professionals supporting a portfolio of 2,500 locations. Coordinated operations, call.
• Met a $1M target in initial planned savings over client self-performance after recalibrating sourcing methods and standardizing operating practices.
• Implemented a successful “go live” program with limited service disruption and 92% customer satisfaction score.
• Reported to Vice President, Operations - Financial Services - Europe/Middle East/Africa.

Cork, Ireland, IE

• Profit margin had been declining or stagnant for five consecutive quarters, employee morale was at all time low and dissatisfied client had initiated procedures to cancel their contract. Supervised P&L and overall.
• Reported to Vice President - Technology Services.

Cork, Ireland, IE

• Charged with spearheading a $1B strategic growth initiative to expand market presence into urban/diverse communities by enhancing business relationships, obtaining stakeholder buy-in; and building an engaged team..
• Reported to Vice President - MetroMarkets Strategy.

Cork, Ireland, IE

Relationships with world-class customers needed major improvements; two key Fortune 100 clients had been lost. Tasked with organizing and deploying resources to maximize client experience and account retention levels. Designed the new “Clients for Life” model to focus on strengthening and nurturing relationships with Fortune 500 clients in technology, life.

• Started and grew this entity to deliver a wide array of enterprise solutions for clients in different industry sectors.
• Conceived and executed a comprehensive go-to-market plan for the SBC advertising guide that transformed and expanded sales by 20%.
• Initiated a marketing action plan for a regional corrugated box manufacturer, including a market segmentation solution, which improved customer base by 30%.

Dallas, TX, US

• Director, Call Center Performance & Compliance (2000)
• Managed analysis, tracking, and subsequent business process re-engineering for the call center. Director, Project Management & Operations Support (1999-2000)
• Ensured full compliance with merger-related Federal/State stipulations for the call center. Senior Product Marketing Manager, Local Access and Usage (1997–1999)
• Led development of a $350M product line strategy and ensured implementation. Manager, New Product Development, Product Management (1995-1997)
• Led team of 70 to launch a "find me-follow me" service. Authored two patents, US Patent Office.

Dublin 2, IE

Project Management: Managed/supervised staff of 4 during testing of a firm software tool. Prepared strategic work plans, and cost proposals for project budgets up to $1M. Presented proposed recommendations to client management. Analysis & Design: Overhauled an existing information and operations system to support the growth of business transactions..

Mba, General Management

Bachelor Of Science, Mis & Transportation Distribution Management