Through Scarlateli Consultoria, I provide services to companies of various segments that want and need professionalism and prepare their Leaders and Teams to reach the goals set and consequently deliver effective results.Scarlateli Consulting works on Potential Mapping projects, Leadership Development Training Programs, Process Mapping and Operational Management.

Prospect of financial advisors supporting to the manager in recruitment and selection due to the Office expansion project;Define practices and policies aimed at attracting and retaining talent;Preparation and organization of internal events;Development and career plan;Management the work environment reinforcing the Company Culture.

Responsible for aligning the strategies of the People & Management Department in an integrated manner between the Kidney treatment medical clinics and the Corporate Office.Support the Director in strengthening the internal culture among its employees and employees of the other companies.

Project of a Hotel Group restructuring , which was divided into a few steps: Analysis, elaboration of diagnosis on organizational climate, potential mapping of nearly 300 employees, Analysis of processes and procedures and delivery report with the recommendations and observations. From this, having adopted the recommendations, the second phase of the project began, which consisted of hiring the executive team that would compose the Corporate and with me, they would lead the entire process of… Show more Project of a Hotel Group restructuring , which was divided into a few steps: Analysis, elaboration of diagnosis on organizational climate, potential mapping of nearly 300 employees, Analysis of processes and procedures and delivery report with the recommendations and observations. From this, having adopted the recommendations, the second phase of the project began, which consisted of hiring the executive team that would compose the Corporate and with me, they would lead the entire process of Integration of the 3 hotels. 08 executives were hired for the Hotel's large areas (Controller, Commercial Manager, HR Manager, IT Coordinator, T & D Coordinator, Maintenance Manager, Hospitality Manager and Food & Beverage Manager). extensive process review, preparation of trainings, definition of new standards. A great investment was made to put the 3 hotels in the standard required by the market. Investments in infrastructure and services. Elaboration of annual Budget and monthly meetings of analysis of the performance of the month. Forecast analysis, revenue management meetings. By the end of the project, hotel occupancy had already grown 30% and the result, 18%. Show less

Responsible for all HR subsystems including Payroll and Training. Additionally, responsible for the development of sales professionals and for ensuring the quality of customer service provided by the Customer Service Center. Member of the executive committee where the strategy of growth and development of new business was discussed together with the President and Director.

Responsible for all HR subsystems including payroll and training. Additionally, responsible for the internal communication area. Acting as a Trainer to ensure quality standards in customer service through formal mandatory training programs for all employees.

Responsible for all HR subsystems including Training of offices in the Southeast (RJ and BH) and Northeast (Salvador, Recife and Fortaleza) offices. In addition, it is responsible for conducting the Trainee Programs where more than 300 new young professionals were hired each year.

Responsible for all the subsystems of HR besides being responsible for the technical training of the customer service center in specific, the technical assistance area. Responsible for the Quality area.