Giselle Lee Email and Phone Number
I specialize in the intersection of threat intelligence analysis and travel risk management, leveraging OSINT and HUMINT to monitor regional security events across Asia. My expertise spans terrorism analysis, natural hazards, and social unrest, ensuring clients stay informed and prepared. With experience in a 24/7 assistance center, I am adept at handling urgent calls and emails, providing timely and effective solutions in high-pressure situations.I hold an MSc in International Political Economy from the S. Rajaratnam School of International Studies (RSIS), Nanyang Technological University (NTU), Singapore, where I developed a deep understanding of Southeast Asia's political-economic landscape. My academic journey began with a Bachelor of Social Science in Government and Public Administration from the Chinese University of Hong Kong (CUHK).In addition to my focus on security, I am passionate about ESG and sustainability. I have earned the Certificate in ESG Investing from the CFA Institute, which complements my work by enabling me to incorporate sustainability considerations into risk management strategies. This holistic approach ensures that the solutions I provide are not only effective but also aligned with long-term environmental, social, and governance goals.
International Sos
View- Website:
- internationalsos.com
- Employees:
- 8389
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Senior Security Specialist, Assistance, AsiaInternational Sos Apr 2024 - PresentSingapore -
Security Specialist, Assistance, AsiaInternational Sos Oct 2022 - Apr 2024Singapore -
Security Specialist (Asia Pacific)International Sos Apr 2022 - Oct 2022Singapore -
Community Operation Specialist (Mandarin/Cantonese Market)Tdcx Jun 2021 - Mar 2022Singapore- Analysed trends on one of the largest social media platforms and flag them to internal teams for review and action to reduce users’ exposure to harmful content- Used market-specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users- Investigated and resolved issues that are reported such as requests for account support and reports of potentially abusive content- Addressed user inquiries with an average handling time of 60 seconds and over 90% accuracy -
Threat Intelligence Analyst (Apac Desk)Hozint - Horizon Intelligence Dec 2020 - Apr 2021Remote- Utilized structured analytic techniques, such as coding in Tweetdeck and AI tools, to identify key regional political and economic developments in Asia-Pacific Region- Produced impartial and accurate reports as well as travel safety briefs on geopolitical, economic and security developments, particularly for Southeast Asia- Draft 15-20 real-time operation alerts that documented the extent of damage caused by the major incidents for security breaches, insurgencies, and policy change in accordance with the proprietary risk assessment methodology- Responsible for the weekly review on the geopolitical events and provide threat analysis for upcoming changes in Indo-Pacific region -
Student Research AssistantRsis | S. Rajaratnam School Of International Studies Jan 2021 - Mar 2021Singapore- Conducted Chinese-literature preliminary research regarding the growing middle powers in Asia and China’s diplomacy under Dr. Hoo Tiang Boon- Provided latest analysis regarding the Quadrilateral Security Dialogue (the Quad) and make policy suggestions- Identified key research findings of all guest speakers and consolidate event reports for faculty’s publication and submissions to government ministries- Tracked all RSIS held webinars and provide administrative support -
Account ExecutiveEatigo Nov 2018 - Apr 2020Hong Kong- Developed new business partners across the dining market to grow online reservations - Negotiated with long term partners on commercial terms to maximize the company’s benefits- Managed and resolved contractual issues and disputes with restaurant partners, verifying facts and avoid case escalation to the Consumer Council- Expand the relationships with over 50+ existing hotels partners (including The Murray HK, Hyatt Regency, W HK, and Regal Group & 250+ restaurant partners: Paradise Group, Pizza Express) by continuously proposing better yield calendars and driving >15% growth in incremental profits- Prepare customer insight report to assist the partner in developing relevant tactical campaigns which achieve partners’ short-term business goals- Coordinated with the marketing team in executing monthly promotions -
ResearcherNational University Of Singapore Jun 2017 - Aug 2017Singapore-Worked in accordance to project brief and deliver frequent project updates-Performed evaluative analysis of selected resources and current market data-Compiled and organized findings in graphs, charts, mock-ups, and diagrams-Conducted literature review on State-owned enterprises reform in China
Giselle Lee Skills
Giselle Lee Education Details
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4.61/5.0 -
3.48/4.0, Second Class Upper Division Honor -
3.43/4.0
Frequently Asked Questions about Giselle Lee
What company does Giselle Lee work for?
Giselle Lee works for International Sos
What is Giselle Lee's role at the current company?
Giselle Lee's current role is Senior Security Specialist at International SOS | Corporate Security | Crisis Management | CFA ESG.
What schools did Giselle Lee attend?
Giselle Lee attended Nanyang Technological University, The Chinese University Of Hong Kong, University Of Toronto.
What skills is Giselle Lee known for?
Giselle Lee has skills like Negotiation, Account Management, Relationship Building, Interpersonal Communication, Sales Management, Key Account Development, Sales Process, Salesforce.com, Google Analytics, Public Speaking, English, Mandarin.
Who are Giselle Lee's colleagues?
Giselle Lee's colleagues are Penny Arni, Alec Lin, Faris Hilmi, Fabien Désiré, Alexandra Vangay, Seid-Akhmet Minbayev, Amani Alshrafi.
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Giselle Lee
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Giselle Lee
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