Giselle Kathleen D. Email & Phone Number

Chicago, IL, US

Spearheaded the transition from legacy phone systems to Genesys Cloud managing the product lifecycle from planning to execution for 244 clinics.Oversaw the development execution of product roadmaps, aligning with strategic business objective and stakeholder requirements.Functioned as a primary liaison between stakeholders and the development team, ensuring.

Program Manager for Genesys Cloud Telephony.Manage the Agile Team – Conduct day to day interaction with the Development Team and Scrum Master.Manage the transition from legacy phone systems to Genesys Cloud Platform.Liaison with stakeholders and the development team ensuring the right product is built and implemented. Translate business priorities to.

United States

Greater Nashville Area, TN

• Orchestrate and lead the functions of a team responsible for clinical workflow design.Utilized Six Sigma Green Belt methodologies to drive process improvement for discharge from acute setting to SNF, Rehab.Manipulate.
• Project Management to ensure delivery of business and clinical needs in a cost-effective manner
• Communicate with C-Suite weekly and present updated communication from various departments
• Created learning management system (LMS) training modules and directed online LMS classes.
• Spearheaded the process improvement for decrease in length of stay for patients being transferred to SNF and Acute Rehab facilities, spearhead the process improvement for decrease of pain medication.
• Six Sigma and Agile

Remote

• Worked alongside Cerner Public Health to complete 3rd party vendor electronic testing; beta hospital for Cerner—Harvest Lab—Cerner—State of New Jersey for public health reporting. Executed design, development.
• Spearheaded the process improvement for decrease of pain medication and discharge from acute care setting
• Work with current workflow to create new workflow for new EHR system.
• Project Manager for the transformation from Meaningful Use Modified state 2 to promoting interoperability stage 3; provided high-level, multi-facility go-live support.
• Set up Public Health ELR, Immunization eCQM, and functional measures in New Jersey, Pennsylvania, and Connecticut.
• Project Manager for Cerner Post Go-Live multi-facility including selection, planning prioritization, resource allocation, and budgeting for organizational clinical, ancillary, and revenue information systems initiatives.

• Migrated clinics, physician practices, and ancillary out-patient facilities from Meditech to Cerner. Planned and coordinated the integration of new software applications and programs. Drove testing full cycle.
• Served as Lead Consultant for integration integrity and quality of Cerner PowerChart Ambulatory, GE Centricity Business, Allscripts, McKesson, and Mobile MD.
• Developed all workflow designs, test scripts, quality standards, and test procedures; moderated current and future state workflow and technical requirements.
• Communicate technical and non-technical issues to leaders including C-Suite.

Houston, Texas Area

• Provided support, training, education for Meaningful Use – Promoting Interoperability towards a successful attestation. Researched and obtained knowledge of CMS final rules on objectives for Promoting Interoperability..
• Served as Manager / Facilitator for 20+ facilities for Meaningful Use Promoting Interoperability, Process Improvement, Change Control, Nursing workflow, eCQM workflow, and MU orders and documentation workflow.
• Created LMS training modules and facilitated online LMS classes – Adobe Captivate.
• Served as a trusted advisor for Meaningful Use program in large for-profit organization; accomplished Senior Lead Consultant in achieving all requirements for Meaningful Use, Stages 1-3.
• Prepared and document all packets for submission for successful attestation
• Process and Program improvement

Abrazo Healthcare

• Senior Clinical Analyst for Meaningful Use - Promoting Interoperability for Stage 1 and Stage II--deployed Cerner Millennium Acute Care, and Powerchart for new EHR System from Horizon Clinicals to Cerner.Established.
• Coached, mentored, and supervised personnel within a clinical and technical team environment on CPOE and Meaningful use.
• Designed, built, tested, and deployed McKesson Horizon Expert Orders.
• Converted workflow from old workflow to new workflow for new EHR System

• Orchestrate and lead the functions of a team responsible for clinical build, unit test, integrated test, implementation, support and post go-live change control for EHR Full Cycle.Lead Senior Clinical Analyst for.
• Full-cycle – selection, design, built, tested, and deployed McKesson Horizon Expert Orders.
• Managed a team for the orders build for nursing and ancillary departments
• Coached, mentored and supervised personnel within a clinical and technical team environment on CPOE
• Trained and Education for Physicians, Nursing and Ancillary on new EHR procedure, charting and order placement.
• Success implementation of new EHR/EMR for 13+ hospitals across different states.

Bachelor Of Science - Bs, Management Information Technology

Aas, Computer Science - Programming

Education record

Education record

Bachelor'S Degree, Management Information Systems, General