Giselle Durrant Email & Phone Number

Markham, ON, CA

Thornhill

Provide customer service to our fleet managers & their drivers while supporting internal account manager with operations functions, including tax benefits, insurance tracking, licensing issues, driver data changes, vehicle selectors, vehicle ordering, service card and other services as required

7200 Yonge St., Thornhill, ON

Developed new licence role in operations area with set-up of vendor contacts across Canada and created procedures to successfully manage the department as required by the company. Operations included Accident Management, Licencing/plate renewals, Driver Record and 407etr management.

Mississauga, ON

Responded to high volume of telephone and email enquiries with friendliness and professionalism related to registration enquiries and plate renewal updates.

Mississauga, ON

Documented process, gathered data and produced measurement charts which helped to reduce cycle time for vehicles dropped off at dealerships from 50 to 2 days.

GE Fleet Services, Mississauga

Managed acquisition portfolios and securitized accounts with Insurance department team to consistently ensure creditor’s requirements and obligations were meant and maintaining updated records in the insurance mainframe system.