Persuade the developmentally disabled client to improve their behavior by finding out what is bothering them and offering a solutionReceived training on proper practices of CPR and First Aid for adults and children that allow for emergency readinessRedirect the client’s behavior to limit outbursts that could be dangerous to themselves and anyone around them, resulting in a safer environment

Performed weekly house inspections to ensure cleanliness and safe living conditions for all clientsOversaw and was responsible for daily care of 5-11 childrenConducted phone interviews as a first point of contact to determine eligibility

Maintained club organization by conducting cleaning rounds and proactively informing management of deficiencies throughout the business resulting in a gratifying experience for the membersTrained new employees on best cleaning and maintenance practices to improve efficiency, safety, and organization throughout the facility and outside areaResolved member complaints by empathetically educating them about company resources promoting greater member satisfaction and retention rates… Show more Maintained club organization by conducting cleaning rounds and proactively informing management of deficiencies throughout the business resulting in a gratifying experience for the membersTrained new employees on best cleaning and maintenance practices to improve efficiency, safety, and organization throughout the facility and outside areaResolved member complaints by empathetically educating them about company resources promoting greater member satisfaction and retention rates in the Huntington Beach location Show less

Monitored customers to spot departing guests and clear tables for future consumers resulting in a quick turnaround of tables and services Improved customer satisfaction rates by answering their questions and resolving issues efficiently Organized and cleaned assigned sections by sanitizing and wiping down tables and booths enabling a healthy and welcoming environment for new customers