•Served as a test proctor•Assisted with reception area coverage•Provided support and responded departmental phone calls and voice mails•Assisted with the setup of the Skills Testing Labs and any other testing locations•Aided students with their requests for CUNY Assessment Test appointments and appointment changes•Assisted with the packaging and distribution of printed CUNY Assessment Tickets•Provided staff with clerical support and assorted archiving/filing needs•Assisted other staff with the preparation of all postal mailings•Distributed materials to other offices on campus

• Met and made a connection with customers, asked questions, and listened to shoppers’ needs, then gave options and advice to meet those needs• Maintained selling floor presentations, and restocked them as needed• Handled all returns courteously and professionally• Maintained a professional attitude with sincerity and enthusiasm reflecting Macy’s commitment to the customer• Maintained awareness of current promotional events and sales • Performed other duties as assigned• Regular, dependable attendance and punctuality