During my time at Siteground, I had the chance to handle and improve some of my technical skills which include but not limited to: - NGINX- Apache- MySQL- CentOS- cPanel/WHM- Cloudflare API- GIT- SSH commands;- Let's Encrypt APIMy daily tasks consists of: - ordering, processing and installing wildcard, EV and single-site SSL certificates, both from a Certificate Authority providers and Let's Encrypt; - automatic and manual installation… Show more During my time at Siteground, I had the chance to handle and improve some of my technical skills which include but not limited to: - NGINX- Apache- MySQL- CentOS- cPanel/WHM- Cloudflare API- GIT- SSH commands;- Let's Encrypt APIMy daily tasks consists of: - ordering, processing and installing wildcard, EV and single-site SSL certificates, both from a Certificate Authority providers and Let's Encrypt; - automatic and manual installation for popular scripts, such as Magento, OpenCart, Wordpress, Joomla, Drupal etc. ;- setting up website / application dependencies on a server , such as IonCube, Zend etc. ;- investigating, correcting and assisting customers in DNS related issues;- assisting with Cloudflare issues troubleshooting and configuration;- assisting colleagues with support related inquiries;- migrating customer websites from local servers or from external sources, manually through common procedures (FTP/SFTP/LFTP/WGET/RSYNC/SCP) or through the cPanel automated scripts;- auditing high resource usage sites, accounts and other causes on virtualized environments or physical dedicated or shared servers, and then providing solutions or recommendations on resolving the issue;- system logs interpretation such as website statistics, FTP, cPanel, Mail, SuEXEC, Apache, NginX, Cron for access and error logs; - troubleshooting FTP connection or network specific issues;- escalating issues to next tier of technical support when the case required to;- attending a higher level of support queue when needed;- assisting customers and performing website optimization tasks; - running MySQL queries, optimization and repair; - configuring / modifying server side features such as pureFTP, SSH, iptables, mod_security. Show less

Chatting with clients as the first priority, but also handling L1, Sales, Billing tickets and pending orders;Setting up DNS Records for customers and various errors related to them;Troubleshooting Email, FTP and Website services and applications;Assisting clients with Content Management Systems, such as WordPress, Joomla, Drupal, Magento and others;Making required changes to various features in cPanel/WHM;Escalating some of the technical issues to higher / appropriate… Show more Chatting with clients as the first priority, but also handling L1, Sales, Billing tickets and pending orders;Setting up DNS Records for customers and various errors related to them;Troubleshooting Email, FTP and Website services and applications;Assisting clients with Content Management Systems, such as WordPress, Joomla, Drupal, Magento and others;Making required changes to various features in cPanel/WHM;Escalating some of the technical issues to higher / appropriate department. Show less

I am assisting the clients during their presence in the store at the Computers/ Laptops department, offering the best products and solutions for their needs. I also supply with the necessary merchandise and properly displayed it.

This company was a contractor for the green energy industry. First, I had to make maps for site location of the wind turbine generators, preparing the documents for the approval for construction from the administrative units (Water Company, Environment, City Hall, etc.) but mostly I was monitoring and administrating the company network (CentOS/Windows Servers).