Gitana Austin Email & Phone Number

Atlanta, Georgia, United States

Assist members with enrollment processes, ensuring accurate and timely completion of applications.Provide detailed information about benefits and coverage options to members.Resolve member inquiries and issues promptly and professionally.Maintain and update member records in the system.Collaborate with other departments to streamline processes and improve member experience.

Stockbridge, Georgia, United States

Analysis of hair textures and condition to determine best appropriate treatment & style.Educate Clients on proper hair care & maintenance.Demonstrated creative artistry and technical skills in design and executing a full range of hair services by specializing in sew in’s, quick weaves, wig creations/wig installs & ponytails.Completed full / partial lash extension sets on clients.

Remote

Responded promptly to customer inquiries and issues, ensuring first-call resolution by accurately identifying the topic and providing assistance on benefits, eligibility, claims, financial spending accounts, and correspondence.- Educated customers on the fundamentals and benefits of consumer-driven healthcare, guiding them in selecting the optimal benefit plan options, maximizing the value of their health plan benefits, and choosing reputable care providers.- Facilitated communication between customers and care providers, assisting with appointment scheduling and connecting customers with internal specialists when needed.- Assisted customers in navigating uhc.com and other UnitedHealth Group websites, empowering them to become self-sufficient in utilizing online tools for their healthcare needs.- Managed a high volume of inbound calls on a daily basis, ensuring efficient and effective service delivery.

South Orange, New Jersey, United States

Providing a superb client experienceManaging day to day operations of the boutiqueScheduling and conducting professional interviews and making new hire recommendations Social media marketing / Content CreationRecruit, Hire, Train and Manage new staffManage staff schedule to ensure proper store coverageDaily financial reconciliation and reporting and cash depositsProvide coverage for other store locationsParticipate in boutique marketing outreach on a daily basisInventory management