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- Building a personal relationship with key client staff - Successful service delivery - Highest level of customer satisfaction - Monitoring overall performance of services - Managing MS Dynamics Capabilities (F&O , IOM , Commerce)- Good communication around issues and opportunities – get things done, make things happen - Collaborating with senior management on client account management and growth - Ensuring operations teams are aware of changes and are prepared - Service reporting and sponsoring service delivery meetings- Pulling in additional resources when needed e.g. SME or people for specific issues / opportunities - Working with the client and operations teams to identify and manage service improvement activities - Along with operational managers and technical leads, accountable for and contribute to the overall performance of the managed services division - Ability to follow hardware and software- Has around 19 years of experience in IT industry.- Worked extensively in Microsoft Tools and Technologies Technologies : Excellent in Microsoft Stack- .Net , Biztalk , Sharepoint , SQL Server, Azure , MS Dynamics (F&O , IOM, Commerce)
Fusionfoundry India Llp
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Delivery LeadFusionfoundry India Llp Apr 2023 - PresentHyderabad, Telangana, IndiaProduct Development Lead (http://www.FusionFoundry.com)
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Sr. Director - Na BuCapgemini India Jan 2019 - Jul 2022HyderabadLiquidHub has been acquired by Capgemini. - Lead Capgemini Invent's offshore Delivery group that focuses on Digital Innovation, Consulting and Transformation.- Product, Service, Business Model Innovation. - Work with different practices and align with quality deliverable. - Customer Engagement, People & Organization and Delivery Operations - Data, Analytics , Insights along with Platforms & Technology
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Sr. Director - Service DeliveryLiquidhub Jan 2004 - Dec 2018Hyderabad Area, India- Development, implementation and management of business aligned IT services and service level management.- Oversees all aspects and day-to-day activities of a service delivery function and its Team. - Provides functional, technical or process leadership. - Management of multiple teams. - High complexity and ambiguity. - Provides tactical responsibilities.- Coordinates planned changes with customer service, change management and operations.- Maintaining relationships with technical teams, IT, and business partners. - Communicates on major service outages/escalations.- Manages service delivery teams and individual objectives, performance and development. -Develops and operates a broad set of service level management tools. -
System AnalystSatyam Computer Services Ltd. Sep 2002 - 2004Evaluation Management SystemThis World Wide Events & Evaluation Management System provides interface to manage the Microsoft Corporation events and to evaluate those events world wide.• Involved in the Analysis and Development of the Messaging Framework.• Involved in the writing Console C# Application.• Involved in the writing Store Procedure, Triggers, Web Services, Web Pages. • Involved in the ER Win with Database Script generation and Code review and improving code using FxCop Tool. -
Project LeaderWf Infotech Ltd. Apr 2000 - Jul 2002We developed this project for UVI Holidays Limited. Includes Inbound, Outbound and Ticketing Dept. project had more than 160 Forms & 46 Type of Reports which includes MIS Reports.• Analysis of the specification provided by the client.• Involved in Development of GIS Information, Itinerary, Quotation, Tour Booking.• The challenge was to make the compatible with web site booking engine.• Involved in implementing the project.
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Analyst ProgrammerCrain’S Technologies , Mauritius Jul 1999 - Feb 2000This project is having four types of module Like SEA, AIR, CUSTOM. It’s a browser based project having dedicated Windows NT Server & Connected to Airport branch office online• Analysis of the specification provided by the client.• Design and Development.• Coding SEA Module.• Involved in project implementation.
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ProgrammerPlus Business Machines Private Limited Jun 1998 - Jun 1999Company is distributor of kanchan, Braun, Eureka Forbes Products. There major problems is collection of payments because they are giving 30 days credit so as per there requirements like Billing statements, Outstanding Payments, Stock Calculation, Interest Calculations. • Coding Masters, Order and stock calculation.• Database management in MS Access.• Involved in project Implementation.
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ProgrammerBix Computer Services Private Limited Jan 1997 - May 1998This package is a Comprehensive, Powerful, Extremely User friendly & completely Menu Driven. This package suffices all needs of a GIC agent or a development officer (DO) in respect to maintain & draw Insurance policies of a client.• Involved in analysis provided by the client.• Involved in Design and Development of policy entry, Fire Premium Computation.• Involved in Database Design.• Beta testing and Project implementation
Gitess Succhak Skills
Gitess Succhak Education Details
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Gaya UniversityAccounting / Finance -
Malkapur , MaharashtraMalkapur
Frequently Asked Questions about Gitess Succhak
What company does Gitess Succhak work for?
Gitess Succhak works for Fusionfoundry India Llp
What is Gitess Succhak's role at the current company?
Gitess Succhak's current role is Delivery Lead.
What is Gitess Succhak's email address?
Gitess Succhak's email address is gs****@****hub.com
What is Gitess Succhak's direct phone number?
Gitess Succhak's direct phone number is (484) 654*****
What schools did Gitess Succhak attend?
Gitess Succhak attended Gaya University, Malkapur , Maharashtra.
What are some of Gitess Succhak's interests?
Gitess Succhak has interest in Environment, Health.
What skills is Gitess Succhak known for?
Gitess Succhak has skills like Programming C#, Asp.net, Asp.net Mvc, Sql Server 2000 2008, Microsoft Azure, Team Foundation Server, Visual Studio, Vb.net, Iphone Development, Ms Project, Ms Reporting Services, Ms Commerce Server 2007/2009.
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